At a Glance
- Tasks: Design and manage risk governance systems to prevent fraud and ensure marketplace integrity.
- Company: Join Joybuy, a dynamic retail platform backed by JD.com, shaping the future of e-commerce.
- Benefits: Competitive salary, great office locations, and a supportive culture for career growth.
- Other info: Be part of a diverse team committed to collaboration and high-quality results.
- Why this job: Make a real impact on user trust and platform safety using AI and innovative strategies.
- Qualifications: 5+ years in risk strategy or fraud prevention, with strong analytical and system design skills.
The predicted salary is between 60000 - 80000 £ per year.
Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable.
Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.
You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. We are looking for a Risk Strategy Program Manager to build and own the foundation of our risk governance and decisioning systems, while designing AI-native capabilities to detect and prevent fraud, abuse, and marketplace integrity risks at scale. This role sits at the intersection of risk strategy, system design, data, and AI, and is critical to building a safe, trusted, and scalable platform.
What You Will Do
- Design and own end-to-end risk governance and risk decision systems across fraud, abuse, and marketplace integrity, translating complex risk problems into scalable decision logic and enforcement frameworks.
- Build and operate real-time and pre-transaction risk controls, integrating rule-based systems with ML models and AI-driven signals.
- Partner with Data Science to convert model outputs into actionable decision policies, including thresholds, rules, and hybrid AI + rule system design.
- Optimize live production systems by tuning decision logic and evaluating performance across key metrics such as fraud capture, false positives, precision/recall, and latency impact.
- Lead cross-functional execution across Product, Engineering, Data Science, and Operations to ensure successful rollout and continuous improvement of risk systems.
- Continuously identify emerging fraud patterns and improve system effectiveness through data-driven and AI-assisted insights.
What We’re Looking For
- 5+ years of experience in Risk Strategy, Fraud Prevention, Trust and Safety, Marketplace Risk, or Decision Systems.
- Strong understanding of marketplace or platform ecosystems.
- Experience designing risk decision systems, rule engines, or enforcement logic.
- Familiarity with ML and AI concepts and their application in risk systems.
- Strong analytical skills with SQL or BI tools and large-scale data analysis.
- Experience working with Product, Engineering, and Data Science teams.
- Systems thinking and strong ability to manage trade-offs.
Why This Role
- Build the core risk governance and risk decisions foundation of a growing platform.
- Design AI-native decision systems from the ground up.
- Directly impact fraud prevention, user trust, and platform integrity at scale.
- Work on complex, high-impact problems at the intersection of AI, systems, and real-world risk.
Core Skills
- Risk Strategy
- Decision Systems
- Fraud Prevention
- AI and ML Signals
- Rule Engines
- Threshold Optimization
- Data Analysis
- System Design
- Cross-functional Execution
- Marketplace Risk
At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Risk Strategy Program Manager - Marketplace in London employer: JD.COM
JD.COM is an exceptional employer that prioritises professional growth and inclusivity within its overseas e-commerce team. With a focus on innovation in algorithm architecture, employees benefit from competitive salaries, a supportive work culture, and opportunities to engage in cutting-edge projects that enhance their skills in real-time data processing and microservices.
StudySmarter Expert Advice🤫
We think this is how you could land Risk Strategy Program Manager - Marketplace in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like JD.COM looking for candidates who are engaged and informed.
We think you need these skills to ace Risk Strategy Program Manager - Marketplace in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at JD.COM. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at JD.COM
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with JD.COM’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
