Digital Content Creator in London

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

The role

You’ll love telling stories and be hands-on from day one — coming up with ideas, filming, editing, and publishing content that feels timely, relevant, engaging and not run-of-the-mill. You’ll have a strong instinct for what works on social, stay on top of trends, and know how to translate complex business stories into clear, creative content, which is on brand. You’ll also develop a strong understanding of JD.com and JD Worldwide’s wider ecosystem (including JD Logistics, JD Property and its European online retailer, Joybuy), ensuring our content supports broader communications and business objectives.

What you’ll be doing

• Creating engaging digital content for social media platforms, including LinkedIn, Instagram and TikTok
• Spotting and jumping on social trends quickly and creatively
• Filming and editing high-quality video and multimedia content, often under tight deadlines
• Producing interviews, event content and B-roll, and turning it around at pace
• Applying out-of-the-box creative thinking to content projects and campaigns
• Working with a social-first mindset, adapting larger campaign ideas into platform-native content
• Managing content planning, updating the content calendar and liaising with teams across the business
• Using performance data and analytics to continuously improve content output
• Supporting both organic and paid social, understanding how content needs to flex across formats and objectives

What we’re looking for

• Strong understanding of the social media landscape and what content works best on different platforms
• Genuine interest in social trends, creators, influencers and platform updates
• Confidence in filming and editing content independently
• Fluency in editing tools such as CapCut, Adobe Premiere, Canva and Photoshop
• Experience working in fast-paced environments with short turnaround times
• Strong attention to detail and excellent organisational skills
• Collaborative team player who’s also comfortable working independently across multiple departments
• Good understanding of social analytics and data, and how insights can drive better creative decisions and support GEO and SEO requirements
• The ideal candidate should have a minimum of five years of experience working in a similar role within a media, digital, agency or corporate environment
• Experience in working for an international organisation is preferred, and experience in or working with a corporation from Asia or China would be ideal
• JD.com operates internationally, so language skills would be an advantage

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.