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- Tasks: Lead the Commercial Retail Training Academy and design impactful training programmes.
- Company: Join a dynamic e-commerce business with a focus on growth and innovation.
- Benefits: Competitive salary, health insurance, pension, and performance bonuses.
- Why this job: Shape the future of retail training and make a real impact in a global company.
- Qualifications: 5+ years in commercial roles with experience in training and e-commerce.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Training Manager to lead our Commercial Retail Training Academy, responsible for designing, delivering, and evaluating training programs that enhance the commercial capabilities of our teams. The ideal candidate will have a strong commercial background, with in-depth knowledge of 1P (1st Party) retail business and supply chain, and experience in merchandising or strategy teams within retail environments.
Key Responsibilities:
- Develop and implement a comprehensive training strategy for the European Online Retail 'Commercial Training Academy', aligned with JD Worldwide business objectives.
- Design, deliver, and evaluate training programs that cover 1P business, supply chain, merchandising, and retail strategy.
- Collaborate with internal stakeholders to identify training needs and develop targeted solutions.
- Guide and develop a European team of category leads (Category Captains) to support the roll out and delivery of training programs under the Academy portfolio or development products.
- Stay up-to-date with industry trends, best practices, and new technologies to ensure training programs remain relevant and effective.
- Evaluate the effectiveness of training programs and make data-driven decisions to improve the academy’s impact.
Qualifications & Experience:
- 5+ years of experience in a commercial role, with a focus on 1P business, supply chain, merchandising, or retail strategy.
- Proven experience in designing and delivering training programs, either in a dedicated training role or as part of a commercial team.
- In-depth knowledge of e-commerce retail operations, including merchandising, category management, and supply chain management.
- Experience working in a fast-paced, dynamic environment, with a strong understanding of the challenges and opportunities in the e-commerce, retail and tech industries.
- Excellent communication, presentation, and interpersonal skills, with the ability to engage and motivate learners at all levels.
- Strong project management skills, with the ability to manage multiple priorities and deadlines.
- Familiarity with adult learning principles, instructional design, and e-learning platforms is desirable.
- CIPD Level 3/5, Project Management Professional (PMP), or Association for Talent Development (ATD) certifications would be preferred.
What We Offer:
- The exciting opportunity to shape culture, talent and development strategies and contribute to the growth of a new and dynamic e-commerce business.
- A diverse, inclusive work environment, where you can make a significant impact on JD.com's global presence.
- A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Commercial Training Manager in London employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Training Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in commercial training and retail strategy makes you the perfect fit for the role. Keep it concise and engaging to grab their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Commercial Training Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercial roles, especially in 1P business and supply chain. We want to see how your background aligns with the responsibilities of the Training Manager role.
Showcase Your Training Experience: Don’t forget to emphasise any previous experience you have in designing and delivering training programmes. We’re looking for someone who can demonstrate their ability to engage and motivate learners, so share specific examples!
Highlight Your Project Management Skills: Since this role involves managing multiple priorities, it’s crucial to showcase your project management skills. We want to know how you’ve successfully juggled tasks in fast-paced environments before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at JD.COM
✨Know Your Stuff
Make sure you brush up on your knowledge of 1P retail business and supply chain management. Familiarise yourself with the latest trends in e-commerce and merchandising, as this will show that you're not just a candidate, but someone who’s genuinely interested in the industry.
✨Showcase Your Training Experience
Prepare to discuss specific training programmes you've designed or delivered in the past. Be ready to share examples of how you evaluated their effectiveness and made improvements based on data. This will demonstrate your hands-on experience and strategic thinking.
✨Engage with Stakeholders
Think about how you would collaborate with internal stakeholders to identify training needs. Prepare some ideas on how you could approach this in the role, as it shows you’re proactive and ready to hit the ground running.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to engage and motivate learners at all levels, so being able to articulate your thoughts clearly and confidently is key. Consider doing mock interviews with friends or colleagues to refine your delivery.
