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- Tasks: Lead localization for Joybuy's e-commerce platform, ensuring content resonates with local users.
- Company: Join JD.com, a top global retailer and tech innovator.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact on global e-commerce while working with diverse teams.
- Qualifications: Fluent in Mandarin and English, with 2+ years in translation or localization.
- Other info: Collaborate with AI teams to enhance multilingual capabilities and drive innovation.
The predicted salary is between 36000 - 60000 £ per year.
About JD.com
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.
Our International Business
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
The Role
You will manage the translation and localization efforts for the Joybuy e-commerce platform in the UK. Your primary goal is to ensure platform content deeply resonates with local users, aligning seamlessly with their language, cultural norms, and consumer habits. You will also contribute to building and maintaining English and Chinese language assets, providing essential expert support for sustained business growth.
Key Responsibilities
- Lead the localization of the overseas e-commerce website interface. Manage language service providers and linguistic resources.
- Collaborate closely with cross-functional teams to understand user needs and create a consistent, coherent multilingual user experience.
- Ensure the localization quality of e-commerce web content through rigorous Quality Assurance (QA) and issue resolution, maintaining a hands-on approach.
- Master key challenges in the localization process, direct language quality optimization projects, and cooperate with development teams to drive system and tool improvements.
- Build and maintain the localization team's knowledge base, including terminology, style guides, and process documentation.
- Participate in other localization-related projects, propose proactive improvements, and continuously optimize team workflows and influence.
- Coordinate with Product, Marketing, and Operations teams to provide professional localization language solutions for new product launches and marketing campaigns.
- Partner deeply with the AI team to participate in the training and optimization of the company's large multilingual AI models. Perform data annotation, quality assessment, prompt optimization, and evaluation/feedback on generated results for French, German, Dutch, and English data, continuously enhancing the AI's translation quality and native adaptation capabilities.
Candidate Requirements
- Professional fluency in both Mandarin Chinese and English.
- Minimum of 2+ years of relevant experience in translation or localization; e-commerce industry background is strongly preferred.
- Demonstrate a meticulous, highly responsible, and flexible mindset, with a keen ability to grasp local user demands and cultural nuances.
- Possess excellent communication skills, a strong team spirit, and high self-motivation.
- Capable of thriving in a fast-paced, cross-border collaborative environment.
Localization Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Localization Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in e-commerce and localization. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in Mandarin and English can benefit JD.com. Highlight your experience in localization and how you can enhance user experience on their platform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at JD.com.
We think you need these skills to ace Localization Manager
Some tips for your application 🫡
Show Your Passion for Localization: When you're writing your application, let us see your enthusiasm for localization! Share any relevant experiences or projects that highlight your love for making content resonate with local audiences. We want to know why this role excites you!
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Localization Manager position. Highlight your fluency in Mandarin and English, and showcase your experience in e-commerce. We appreciate when candidates take the time to align their skills with our needs.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the localization field. We value clarity, so make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at JD.com.
How to prepare for a job interview at JD.COM
✨Know Your Stuff
Make sure you understand JD.com's business model and how it operates in the e-commerce space. Familiarise yourself with their supply chain innovations and how they impact localization. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Language Skills
Since fluency in Mandarin and English is crucial, be prepared to demonstrate your language abilities during the interview. You might be asked to translate a piece of content on the spot, so practice translating relevant e-commerce terms and phrases beforehand.
✨Cultural Nuances Matter
Highlight your understanding of cultural differences and how they affect localization. Be ready to discuss specific examples where you've successfully adapted content for different markets, showcasing your ability to resonate with local users.
✨Collaboration is Key
JD.com values teamwork, so be prepared to talk about your experience working with cross-functional teams. Share examples of how you've collaborated with product, marketing, or operations teams to achieve successful localization outcomes.