At a Glance
- Tasks: Drive merchant acquisition and expand our Joybuy marketplace across Europe.
- Company: Join JD.com, a global leader in e-commerce and technology.
- Benefits: Competitive pay, great office vibes, and a focus on your growth.
- Other info: Be part of an inclusive team that values every voice and idea.
- Why this job: Make a real impact while learning from industry experts in a fast-paced environment.
- Qualifications: Recent graduate or graduating in 2026 with a passion for e-commerce.
The predicted salary is between 30000 - 40000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.
Our Global Reach
JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future.
What We Offer
We believe great ideas can come from anywhere, and often, they come from you. As an intern or graduate at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.
About Our Program
You’ll be joining in a JD Star (JDS) Graduate Role, a semi-structured early-career pathway designed to accelerate young professionals whilst making an impact in your role at JD.com. Over your first year, you’ll take on meaningful projects, build technical and leadership skills, and gain exposure to the world-class functions driving JD’s global growth.
As a JD Star Graduate Account Manager, you won’t just be managing existing relationships—you will be the driving force expanding our Joybuy cross-border marketplace ecosystem. You will scout, pitch, negotiate with, and onboard top-tier brands and merchants across Europe, helping them navigate complex international e-commerce landscapes. We’ll be sure to give you the learning and support you need to thrive in this high-impact, fast-paced commercial role that blends data analytics with proactive sales execution.
What You’ll Do (The Reality of the Role):
- Proactive Merchant Acquisition: Conduct targeted outreach, market mapping, and business development to identify potential high-value sellers for the Joybuy platform.
- Creative Pitching & Negotiation: Overcome merchant objections regarding logistics, compliance, and platform costs by confidently positioning our strategic advantages and ROI.
- Structured Business Analysis: Analyse merchant data, traffic performance, and market trends (CTR, CVR) to optimize onboarding strategies and pitch materials.
- Cross-Border Consulting: Act as a trusted advisor on international trade, helping European merchants understand supply chain mechanics, global compliance, and digital store operations.
- Deliver Measurable Results: Own clear commercial KPIs focused on outreach volume, merchant engagement quality, and successful onboarding conversions.
Who You Are (Our Ideal Candidate Profile):
- Studies: Recent graduate or graduating in 2026 in a Bachelor or Masters degree.
- Language: Native-level proficiency in the local market language with fluent professional English.
- A Structured Communicator: You don't just speak well; you think logically. You can break down complex business problems into structured solutions.
- Commercially Minded & Resilient: You view rejection as a data point, not a setback. You have a natural curiosity for trade and relationship-building.
- E-Commerce Native: You aren't starting from scratch. You already understand the baseline mechanics of online marketplaces through research or experiences.
- Agile Learner: You possess the curiosity to quickly master changing platform rules, cross-border regulations, and competitor dynamics.
At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.
Ready To Apply?
Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.
JD Star Graduate E-Commerce Business Development Account Manager employer: JD.COM
At JD.com, we pride ourselves on being an exceptional employer that fosters innovation and growth in a dynamic, people-first culture. As a JD Star Graduate E-Commerce Business Development Account Manager, you will engage in meaningful projects from day one, supported by a global network of talented colleagues and competitive benefits. Our commitment to nurturing young talent ensures that you will have ample opportunities for professional development while contributing to our mission of making life smarter and more connected.
StudySmarter Expert Advice🤫
We think this is how you could land JD Star Graduate E-Commerce Business Development Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching JD.com’s latest projects and initiatives. Show us that you’re genuinely interested in our mission and how you can contribute to our growth.
✨Tip Number 3
Practice your pitch! You’ll need to confidently present your ideas and negotiate, so rehearse how you’d approach potential merchants. Make it sound natural and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the JD.com family.
We think you need these skills to ace JD Star Graduate E-Commerce Business Development Account Manager
Some tips for your application 🫡
Show Your Passion for E-Commerce:When you're writing your application, let your enthusiasm for e-commerce shine through! We want to see that you understand the industry and are excited about the role. Share any relevant experiences or projects that highlight your interest.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your skills in business development and data analysis, and connect them to what we’re looking for in a JD Star Graduate Account Manager. It shows us you’ve done your homework!
Be Clear and Concise:We appreciate straightforward communication. Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at JD.COM
✨Know Your E-Commerce Basics
Before the interview, brush up on your understanding of e-commerce mechanics. Familiarise yourself with how online marketplaces operate, especially in cross-border contexts. This will help you speak confidently about the role and demonstrate your passion for the industry.
✨Prepare Your Success Stories
Think of specific examples from your studies or previous experiences that showcase your skills in negotiation, data analysis, and relationship-building. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your potential.
✨Research JD.com Thoroughly
Dive deep into JD.com’s business model, recent news, and their global expansion efforts. Understanding their strategic advantages and challenges will allow you to tailor your answers and show genuine interest in contributing to their success.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your curiosity about the role and the company. Inquire about the team dynamics, the types of projects you might work on, or how JD.com supports its graduates in their career development. This shows you're not just interested in the job, but also in growing with the company.
