Head of Management & Leadership

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

【About the Role】

This role is pivotal to JD’s next phase of growth: designing and leading our Global Leadership & Management Academy, an initiative directly tied to empowering talent across our international markets. As JD scales its supply chain innovation and global retail infrastructure, we need leaders who can cultivate agile, culturally intelligent teams ready to drive transformation in e-commerce, logistics, and technology.

Here’s what sets this role apart: You’ll build the Academy from the ground up, partnering with senior stakeholders to align management and leadership development with JD’s strategic priorities and culture. Your work will ensure our teams worldwide can navigate complexity, foster innovation, and sustain JD’s position as a Fortune Global 50 leader. If you’re ready to leave a lasting impact on how organizations develop talent at scale, this is where you’ll thrive.

Key Responsibilities:

• Design a scalable leadership curriculum integrating JD’s core values, culture and business transformation priorities.
• Collaborate with senior stakeholders to identify leadership gaps and tailor programs for diverse markets e.g., Asia, Europe, Middle East and Americas.
• Develop metrics to inform design and to assess program effectiveness, ensuring ROI through improved retention, innovation, and cross-functional collaboration.
• Foster partnerships with external experts and institutions to incorporate global best practices in leadership development.
• Promote continuous learning across teams to create personalized development plans.
• Empower leaders at all levels to take ownership of their growth, building a global network of agile, forward-thinking JD talent ready to lead us through tomorrow’s challenges.

Core Skills & Behaviours:

• Adaptable: Thrives in dynamic environments, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.
• Strategic Thinking: Ability to translate JD’s global ambitions into actionable development frameworks.
• Cross-Cultural Agility: Sensitivity to diverse working styles and regional market nuances.
• Data-Driven Decision-Making: Proficiency in using analytics to measure program impact.
• Influence & Collaboration: Skilled at building consensus across hierarchies and geographies.
• Stakeholder Management: Skilled at building consensus across hierarchies (C-Suite and HRBP levels) and geographies.
• Pragmatic: Balances creativity and innovation with execution, prioritizing scalable solutions that deliver tangible business outcomes.

Qualifications & Experience:

• 8+ years experience working in management and leadership development.
• A proven track record of building leadership programs in multinational organizations e.g., cross-cultural program design tailored for expatriates, regional leaders, and diverse markets.
• CIPD Level 7, SHRM-SCP and CCL/Hogan/ICF tools in developing leaders would be highly desirable.
• Experience of working in Global/e-commerce or fast-paced scaling organisations, preferebaly in Tech, Retail or Logistics.
• Experience designing digital ecosystems e.g., Workday LMS, AI tools to personalize development paths.

What We Offer:

• The exciting opportunity to shape culture, talent and development strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's global presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.