At a Glance
- Tasks: Build and sustain relationships with government entities and regulators across Europe.
- Company: Join JD.com, a global leader in technology and supply chain ecosystems.
- Benefits: Competitive salary, supportive culture, global projects, and growth opportunities.
- Other info: Be part of a diverse and inclusive workplace where every voice matters.
- Why this job: Shape JD.com's European story and make a real impact in government relations.
- Qualifications: Strong experience in Public Policy or Government Relations, preferably with EU or UK engagement.
The predicted salary is between 60000 - 80000 £ per year.
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
This is JD.com’s first European Public Policy and Government Affairs hire. Reporting to the Chief Compliance Officer, you will build out our Government affairs and policy capabilities. The business launched across six markets in March 2026 and operates as a retailer, marketplace, China-sourced private label manufacturer, logistics operator, and OTC pharmacy. The regulatory agenda is growing as JD looks to expand its business. As JD expands into Europe we need someone who can engage credibly with European regulators and distinguish its business from other market entrants. The Government Relations function does not yet exist. You will have direct access to the CCO and CEO, and the scope to build something from the ground up at a company at the start of its European story.
What You'll Do
- Help build and sustain long-term European relationships with government entities, regulators, and industry organisations aligned with corporate strategy and regional needs across all six markets including on digital, competition and ecommerce practices, customs reform, product compliance, safety, trading standards, EPR and sustainability, AI and digital, and supply chain.
- Manage JD's positioning on key issues and policies impacting its business including for ecommerce retailers and marketplace providers, and help elevate government-level recognition and brand image, and foster a positive external environment for business growth.
- Support necessary government engagement for business expansion into new market lines and countries including healthcare and private label.
- Cultivate and maintain strategic partnerships with provincial, municipal, and district government bodies and regulatory agencies.
- Represent JD in policy consultations on new regulations.
- Support the Compliance team regarding regulatory investigations, inspections and enforcement issues.
- Support the Compliance team and Executives with regulatory horizon scanning, analysing their implications for business operations.
- Develop actionable advisories and response frameworks to align internal strategies with external opportunities.
- Lead cross-functional efforts to secure policy incentives, grants, and strategic endorsements, positioning the company as a priority partner for government support.
- Liaise with the Public Relations sub-team to ensure external communications are consistent with regulatory positioning and support them to mitigate risks arising from regulatory scrutiny or public affairs crises.
- Serve as the nexus between JD Group’s business units and government stakeholders.
About You
- Strong experience in Public Policy, Regulatory Affairs, or Government Relations with senior EU or UK regulatory engagement.
- Confident grasp of the EU digital regulatory landscape.
- Comfortable as a first hire and team-builder; there is no established function here.
- Experience in ecommerce, digital platforms, retail, or technology - in-house or advisory.
- Experience in or alongside Chinese-owned companies engaging with European regulators is significant benefit.
- Multi-lingual and mandarin language skills an advantage.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Head of Government Relations employer: JD.COM
At JD.com, we pride ourselves on being a forward-thinking employer that values innovation and employee growth. As the Head of Government Relations, you will have the unique opportunity to shape our European presence from the ground up, supported by a competitive salary and a people-first culture that prioritises your professional development. Join us in a dynamic environment where your contributions will directly impact our global strategy and foster meaningful relationships with key stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Government Relations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Research is key! Know the company inside out before your interview. Understand their values, recent news, and how they fit into the market. This will help you tailor your conversation and show them you’re genuinely interested.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and even some tricky ones. Role-play with a friend or use online resources to get comfortable. The more you practice, the more confident you’ll feel when it’s showtime.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Head of Government Relations
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand JD.com and the role of Head of Government Relations. Dive into our mission, values, and what we’re all about. This will help you tailor your application to show how you fit right in with us.
Be Authentic:We want to hear your voice! Don’t be afraid to let your personality shine through in your application. Share your experiences and insights in a way that feels true to you, and show us why you’re passionate about this role.
Highlight Relevant Experience:Make sure to showcase your experience in Public Policy, Regulatory Affairs, or Government Relations. Use specific examples that demonstrate your skills and how they align with what we’re looking for. We love seeing how you’ve made an impact in previous roles!
Apply Through Our Website:When you’re ready to submit your application, do it through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining the JD.com team!
How to prepare for a job interview at JD.COM
✨Know Your Stuff
Before the interview, dive deep into JD.com's operations and their expansion plans in Europe. Familiarise yourself with the EU digital regulatory landscape and key issues affecting ecommerce. This will help you speak confidently about how your experience aligns with their needs.
✨Build Your Narrative
Craft a compelling story about your past experiences in Public Policy and Government Relations. Highlight specific examples where you've successfully engaged with regulators or built strategic partnerships. This will showcase your ability to create something from the ground up, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the challenges JD.com faces in the European market. Inquire about their vision for government relations and how they plan to navigate the regulatory landscape. This shows your genuine interest and strategic thinking.
✨Showcase Your Multilingual Skills
If you have language skills, especially in Mandarin, make sure to highlight them during the interview. Discuss how these skills can facilitate communication with stakeholders and enhance JD.com's engagement with Chinese-owned companies in Europe.
