At a Glance
- Tasks: Lead the strategy for our global service provider ecosystem and build impactful partnerships.
- Company: Join JD.com, a Fortune 44 global enterprise transforming technology and supply chains.
- Benefits: Competitive salary, supportive culture, global projects, and growth opportunities.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Shape the future of e-commerce with innovative solutions and a diverse team.
- Qualifications: Experience in e-commerce partnerships and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities- Own the strategy and development of the service provider ecosystem across the cross-border marketplace.
- Identify, evaluate, and onboard strategic service partners across fulfillment, logistics, tax, listing, and related domains.
- Define partnership frameworks, including onboarding standards, performance management, and scaling mechanisms.
- Build and manage long-term relationships with service providers, driving alignment on service quality, performance, and growth objectives.
- Work closely with Product teams to integrate partner capabilities into platform tools, workflows, and seller journeys.
- Collaborate with Seller, Category, and Operations teams to align service offerings with seller needs and business priorities.
- Establish performance metrics and governance models to ensure service quality, reliability, and scalability.
- Drive adoption of service provider solutions among sellers, improving onboarding efficiency and operational outcomes.
- Identify ecosystem gaps and introduce new capabilities to support marketplace expansion and cross-border complexity.
- Experience in e-commerce, cross-border marketplace, or platform ecosystem roles, with a focus on partnerships or business development.
- Strong understanding of cross-border seller needs, including fulfillment, logistics, tax compliance, and listing operations.
- Proven experience in building and managing partnerships or ecosystems, with the ability to scale supply-side capabilities.
- Experience working cross-functionally with Product, Operations, and Business teams to drive integration and execution.
- Strong stakeholder management and negotiation skills, with the ability to build long-term, scalable partnerships.
- Analytical mindset, with experience defining metrics and evaluating partner performance.
- Ability to operate in a cross-border, multi-market environment, balancing global consistency with local execution.
- Fluent in English; additional language skills are a plus.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Global Partnerships & Service Providers Lead in Harrow employer: JD.COM
At JD.com, we pride ourselves on being a forward-thinking employer that champions innovation and personal growth within a vibrant, people-first culture. Our competitive salary packages, coupled with access to global projects and a commitment to inclusivity, ensure that every employee has the opportunity to thrive and make a meaningful impact in the fast-paced world of e-commerce. Join us in our dynamic environment where your contributions will help shape the future of technology and supply chain ecosystems.
StudySmarter Expert Advice🤫
We think this is how you could land Global Partnerships & Service Providers Lead in Harrow
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role. Keep it concise and impactful, so they remember you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Global Partnerships & Service Providers Lead in Harrow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining JD.com and contributing to our mission. A personal touch can make all the difference.
Tailor Your CV:Make sure your CV is tailored to the Global Partnerships & Service Providers Lead role. Highlight relevant experience in e-commerce and partnerships, and don’t forget to mention any cross-border marketplace knowledge you have. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this position. Use it to elaborate on your experience and how it relates to the key responsibilities outlined in the job description. Keep it concise but impactful!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at JD.COM
✨Know Your Ecosystem
Before the interview, dive deep into JD.com's service provider ecosystem. Understand their logistics, fulfillment, and tax compliance processes. This knowledge will help you demonstrate your expertise in building partnerships and managing cross-border complexities.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've defined metrics and evaluated partner performance in previous roles. Bring specific examples that highlight your analytical mindset and how it has driven successful outcomes in partnership management.
✨Emphasise Cross-Functional Collaboration
JD.com values teamwork across various departments. Share experiences where you've worked closely with Product, Operations, or Business teams to drive integration. Highlight how these collaborations have led to improved service offerings or operational efficiencies.
✨Prepare for Stakeholder Management Scenarios
Think of examples where you've successfully managed stakeholders or negotiated partnerships. Be ready to discuss your approach to building long-term relationships and how you align service quality with business objectives, as this is crucial for the role.
