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For Companies At a Glance
- Tasks: Support employee relations, manage HR cases, and advise on best practices.
- Company: Join JD.COM, a leading global player in logistics and technology.
- Benefits: Enjoy flexible working options and a vibrant corporate culture.
- Why this job: Make a real impact on employee engagement and organisational change.
- Qualifications: Bachelor’s degree in HR or related field; 5 years of HR experience required.
- Other info: Opportunity to work in a fast-paced, international environment.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities
- Provide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs.
- Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams.
- Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards.
- Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions.
- Support organisational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation.
- Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce.
- Provide insights to drive employee engagement and continuous improvement within a performance-driven culture.
- Manage relationships with external legal counsel as needed to support complex ER and TUPE matters.
Requirements
- Bachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus).
- At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors.
- Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration.
- In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence).
- Demonstrated ability to independently manage HR projects while balancing compliance with business objectives.
- Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers.
- Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness.
- Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce.
- Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively.
Employee Relations & HR Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations & HR Manager
✨Tip Number 1
Familiarise yourself with UK employment law and JD.COM's policies. Understanding the legal framework and company culture will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the HR field, especially those with experience in employee relations and TUPE processes. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed complex ER cases or TUPE processes in the past. Highlighting your hands-on experience will showcase your capability to handle similar challenges at StudySmarter.
✨Tip Number 4
Stay updated on current trends in employee engagement and HR best practices. Being knowledgeable about the latest developments will position you as a forward-thinking candidate who can contribute to continuous improvement.
We think you need these skills to ace Employee Relations & HR Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Employee Relations and HR Management. Focus on your achievements in managing TUPE processes, compliance with UK employment law, and any specific projects that demonstrate your ability to handle performance and disciplinary matters.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the key responsibilities outlined in the job description. Use specific examples to illustrate your expertise in advising managers on HR best practices and your experience in organisational change initiatives.
Showcase Your Knowledge: Demonstrate your understanding of UK employment law and HR best practices in your application. Mention any relevant qualifications, such as a CIPD certification, and how they have equipped you to manage complex employee relations cases effectively.
Highlight Stakeholder Management Skills: Emphasise your ability to build relationships and influence stakeholders at all levels. Provide examples of how you've successfully collaborated with senior leadership and frontline managers to drive employee engagement and operational excellence.
How to prepare for a job interview at JD.COM
✨Know Your Employment Law
Brush up on UK employment law, especially regarding employee relations and TUPE processes. Being able to discuss relevant laws and how they apply to the role will show your expertise and confidence.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Highlight your ability to influence and build trust, as this is crucial for the position.
✨Showcase Your HR Best Practices Knowledge
Be ready to discuss HR best practices and how you've implemented them in past experiences. This will demonstrate your capability to advise managers effectively and ensure fair people management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions related to performance management, grievances, and organisational change. Think through your approach to these situations, focusing on respectful communication and risk mitigation.
