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For Companies At a Glance
- Tasks: Support employee relations, manage HR cases, and ensure compliance with UK employment law.
- Company: Join JD.COM, a leading global e-commerce company focused on operational excellence.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values culture, engagement, and continuous improvement.
- Qualifications: Bachelor’s degree in HR or related field; 5 years of HR experience required.
- Other info: Experience in logistics or technology sectors is a plus; thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Key Responsibilities
- Provide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs.
- Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams.
- Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards.
- Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions.
- Support organisational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation.
- Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce.
- Provide insights to drive employee engagement and continuous improvement within a performance-driven culture.
- Manage relationships with external legal counsel as needed to support complex ER and TUPE matters.
Requirements
- Bachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus).
- At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors.
- Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration.
- In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence).
- Demonstrated ability to independently manage HR projects while balancing compliance with business objectives.
- Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers.
- Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness.
- Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce.
- Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively.
Employee Relations & HR Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations & HR Manager
✨Tip Number 1
Familiarise yourself with UK employment law and HR best practices, as this role requires a strong understanding of these areas. Consider attending workshops or webinars to deepen your knowledge and demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the Employee Relations and HR sectors, especially those who have experience in logistics or technology. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could help you land the job.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your past experiences managing TUPE processes and employee relations cases. Be ready to share specific examples that highlight your problem-solving skills and ability to handle complex situations.
✨Tip Number 4
Showcase your stakeholder management skills by discussing how you've built trust and influenced decisions in previous roles. Highlighting your ability to communicate effectively with both senior leadership and frontline managers will be crucial for this position.
We think you need these skills to ace Employee Relations & HR Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Employee Relations and HR Management. Focus on your achievements in managing TUPE processes, compliance with UK employment law, and any specific projects that demonstrate your ability to handle performance and disciplinary matters.
Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and employee relations. Mention specific examples of how you've successfully advised managers on HR best practices and contributed to organisational change initiatives. Show how your values align with those of JD.COM.
Highlight Relevant Qualifications: Clearly state your educational background, especially if you have a Bachelor’s degree in Human Resources or related fields. If you hold a Master’s or CIPD qualification, make sure to emphasise this as it adds significant value to your application.
Showcase Stakeholder Management Skills: Provide examples in your application that demonstrate your strong stakeholder management skills. Discuss how you've influenced and built trust with senior leadership and frontline managers, as this is crucial for the role.
How to prepare for a job interview at JD.COM
✨Know Your Employment Law
Brush up on UK employment law, especially around employee relations and TUPE processes. Being able to discuss specific laws and how they apply to the role will show your expertise and confidence.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Highlight your ability to influence and build trust, as this is crucial for the position.
✨Showcase Your HR Best Practices Knowledge
Be ready to discuss HR best practices and how you've implemented them in past experiences. This could include handling grievances or performance issues, which are key responsibilities in this role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations. Think of specific situations you've faced and how you navigated them, focusing on respectful communication and compliance.
