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For Companies At a Glance
- Tasks: Support employee relations, manage HR cases, and ensure compliance with UK employment law.
- Company: Join JD.COM, a leading global e-commerce company focused on operational excellence.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values culture, engagement, and continuous improvement.
- Qualifications: Bachelor's degree in HR or related field; 5 years of HR experience required.
- Other info: Experience in logistics or technology sectors is a plus; thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About JD.COM
JD.COM (NASDAQ: JD) is a leading global technology-driven supply chain and retail company. We are committed to providing consumers with the highest quality products and services while leveraging our advanced supply chain capabilities to redefine e-commerce and logistics worldwide. As we continue to grow across Europe, we seek passionate and experienced professionals who share our vision of operational excellence and ethical employment practices.
What You’ll Be Doing
We are seeking a proactive and strategic Employee Relations & HR Manager to join our expanding JD.COM team in the UK. In this role, you will act as a trusted advisor to operational leaders and frontline managers, ensuring HR initiatives align seamlessly with business goals while maintaining full compliance with UK employment law. You will help shape a performance-driven, engaged workplace culture while managing complex ER cases, TUPE transfers, and organizational changes across our warehousing, transportation, and supply chain operations.
Key Responsibilities
- Provide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs.
- Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams.
- Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards.
- Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions.
- Support organizational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation.
- Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce.
- Provide insights to drive employee engagement and continuous improvement within a performance-driven culture.
- Manage relationships with external legal counsel as needed to support complex ER and TUPE matters.
Requirements
- Bachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus).
- At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors.
- Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration.
- In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence).
- Demonstrated ability to independently manage HR projects while balancing compliance with business objectives.
- Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers.
- Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness.
- Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce.
- Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively.
At JD.COM, we are more than a technology-driven supply chain leader – we are a team that values operational excellence, integrity, and the people who make it happen. We invest in your development, provide opportunities to grow, and foster a culture where your expertise is valued and your ideas drive real impact. You will work in a diverse, respectful, and collaborative environment while shaping the future of retail and logistics across the UK and Europe.
If you are ready to take the next step in your HR career with a global leader committed to innovation, people, and excellence, JD.COM is the place for you. Apply now and join JD.COM on our journey to redefine global logistics and employee experience.
Employee Relations & HR Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations & HR Manager
✨Tip Number 1
Familiarise yourself with UK employment law and HR best practices, as this role requires a strong understanding of these areas. Consider attending workshops or webinars to deepen your knowledge and demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the Employee Relations and HR sectors, especially those who have experience in logistics or technology. Engaging with industry peers can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss your experience with TUPE processes in detail during interviews. Be ready to share specific examples of how you've managed due diligence, consultation, and integration, as this is a key responsibility of the role.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've influenced and built trust with senior leadership and frontline managers. Highlighting these experiences will demonstrate your ability to navigate complex organisational dynamics.
We think you need these skills to ace Employee Relations & HR Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Employee Relations and HR Management. Focus on your achievements in managing performance, misconduct, and TUPE processes, as well as your knowledge of UK employment law.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your background aligns with the responsibilities outlined in the job description. Use specific examples to demonstrate your expertise in HR best practices and stakeholder management.
Showcase Your Communication Skills: Since excellent interpersonal and communication skills are crucial for this role, consider including a section in your application that highlights your ability to communicate effectively with diverse teams and manage sensitive situations with empathy.
Highlight Continuous Improvement Initiatives: Mention any previous experiences where you contributed to employee engagement or continuous improvement within a performance-driven culture. This will show your proactive approach and alignment with the company's values.
How to prepare for a job interview at JD.COM
✨Know Your Employment Law
Brush up on UK employment law, especially around employee relations and TUPE processes. Being able to discuss specific laws and how they apply to the role will show your expertise and confidence.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Highlight your ability to influence and build trust, as this is crucial for the position.
✨Showcase Your HR Best Practices Knowledge
Be ready to discuss HR best practices and how you've implemented them in past experiences. This could include handling grievances or performance issues, which are key responsibilities in this role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations. Think of specific situations you've faced and how you navigated them, focusing on respectful communication and compliance.
