At a Glance
- Tasks: Plan delivery routes, coordinate drivers, and ensure timely deliveries.
- Company: JD Logistics is a global leader in tech-driven supply chain solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a forward-thinking company focused on efficiency and sustainability in logistics.
- Qualifications: Bachelor's degree in logistics or related field; experience in dispatching preferred.
- Other info: Ideal for those who thrive in fast-paced, problem-solving roles.
The predicted salary is between 28800 - 43200 £ per year.
JD Logistics is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.
About the Role
As a Dispatcher, you will be responsible for efficiently planning delivery routes, coordinating drivers, and ensuring timely deliveries. You will play a key role in optimizing operational efficiency and resolving logistical challenges in real-time.
Your Responsibilities:
- Plan and optimize daily delivery routes based on efficiency and customer requirements.
- Adjust routes dynamically based on traffic, distance, and real-time issues.
- Communicate with drivers and provide support for delivery challenges.
- Monitor delivery performance and improve on-time delivery rates.
- Ensure high delivery success rates and customer satisfaction.
- Work closely with the operations manager and IT team to enhance routing systems.
Required Skills & Qualifications:
- Minimum Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Experience as a route planner, dispatcher, or logistics coordinator.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong analytical and problem-solving skills.
- Excellent organizational and time-management abilities.
- Ability to handle stress and adapt quickly to changes.
- Effective communication skills to coordinate with drivers and teams.
- Familiarity with logistics software and route optimization tools is a plus.
Dispatcher (London Area) employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatcher (London Area)
✨Tip Number 1
Familiarise yourself with logistics software and route optimisation tools. Since the role requires you to enhance routing systems, having hands-on experience or knowledge of these tools will give you an edge during discussions.
✨Tip Number 2
Brush up on your analytical and problem-solving skills. Be prepared to discuss specific scenarios where you've successfully resolved logistical challenges, as this will demonstrate your capability to handle real-time issues.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively coordinated with teams or drivers in past roles. This will highlight your ability to support delivery challenges and ensure customer satisfaction.
✨Tip Number 4
Research JD Logistics and their commitment to sustainability and efficiency. Understanding their values and goals will help you align your responses during interviews, making you a more attractive candidate.
We think you need these skills to ace Dispatcher (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, route planning, or dispatching. Use keywords from the job description to demonstrate that you meet the qualifications JD Logistics is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities. Mention specific examples of how you've successfully managed delivery routes or resolved logistical challenges in the past.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any logistics software you are familiar with. Discuss your analytical and problem-solving skills, as these are crucial for the Dispatcher role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in logistics.
How to prepare for a job interview at JD.COM
✨Know Your Logistics Basics
Make sure you brush up on your logistics and supply chain knowledge. Understand the key concepts of route planning, delivery optimisation, and how to handle real-time challenges. This will show that you're not just familiar with the role but also passionate about it.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved logistical issues or improved delivery processes. This will highlight your analytical skills and ability to think on your feet, which are crucial for a Dispatcher.
✨Familiarise Yourself with Technology
Since JD Logistics is focused on technology-driven solutions, be ready to discuss any logistics software or route optimisation tools you've used. If you haven't used specific tools, research common ones in the industry to show your willingness to learn.
✨Communicate Effectively
Practice clear and concise communication, as this role involves coordinating with drivers and teams. During the interview, demonstrate your ability to convey information effectively and listen actively, which are essential skills for ensuring smooth operations.