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For Companies At a Glance
- Tasks: Plan delivery routes, coordinate drivers, and ensure timely deliveries.
- Company: JD Logistics is a global leader in tech-driven supply chain solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Join a team that values efficiency and sustainability while making a real impact.
- Qualifications: Bachelor's degree in logistics or related field; experience in dispatching preferred.
- Other info: Familiarity with logistics software is a bonus!
The predicted salary is between 28800 - 43200 £ per year.
JD Logistics is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.
As a Dispatcher, you will be responsible for efficiently planning delivery routes, coordinating drivers, and ensuring timely deliveries. You will play a key role in optimizing operational efficiency and resolving logistical challenges in real-time.
Your Responsibilities
- Plan and optimize daily delivery routes based on efficiency and customer requirements.
- Adjust routes dynamically based on traffic, distance, and real-time issues.
- Communicate with drivers and provide support for delivery challenges.
- Monitor delivery performance and improve on-time delivery rates.
- Ensure high delivery success rates and customer satisfaction.
- Work closely with the operations manager and IT team to enhance routing systems.
Required Skills & Qualifications
- Minimum Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Experience as a route planner, dispatcher, or logistics coordinator.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong analytical and problem-solving skills.
- Excellent organizational and time-management abilities.
- Ability to handle stress and adapt quickly to changes.
- Effective communication skills to coordinate with drivers and teams.
- Familiarity with logistics software and route optimization tools is a plus.
Dispatcher employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatcher
✨Tip Number 1
Familiarise yourself with logistics software and route optimisation tools. Since the role requires proficiency in these areas, having hands-on experience or knowledge of popular tools can set you apart from other candidates.
✨Tip Number 2
Brush up on your analytical and problem-solving skills. Being able to demonstrate how you've effectively resolved logistical challenges in the past will show that you're capable of handling the dynamic nature of the dispatcher role.
✨Tip Number 3
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who work in dispatching or logistics. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare for situational questions during interviews. Think about scenarios where you've had to adapt quickly to changes or manage stress effectively, as these are key skills for a dispatcher.
We think you need these skills to ace Dispatcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, route planning, or dispatching. Use keywords from the job description to demonstrate that you meet the qualifications JD Logistics is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities. Mention specific examples of how you've successfully managed delivery routes or resolved logistical challenges in the past.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and any logistics software you are familiar with. Discuss your analytical and problem-solving skills, as these are crucial for the Dispatcher role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in logistics.
How to prepare for a job interview at JD.COM
✨Know Your Logistics Basics
Make sure you brush up on your logistics and supply chain knowledge. Understand the key concepts of route planning, delivery optimisation, and the tools commonly used in the industry. This will show that you're not just interested in the role but also knowledgeable about it.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved logistical challenges in the past. Highlight your analytical skills and how you've used them to improve delivery performance or customer satisfaction.
✨Familiarise Yourself with Technology
Since JD Logistics is focused on technology-driven solutions, be ready to talk about any logistics software or route optimisation tools you've used. If you have experience with Microsoft Office, especially Excel, be prepared to showcase how you've utilised these tools in your previous roles.
✨Showcase Your Communication Skills
As a Dispatcher, effective communication is key. Think of examples where you've successfully coordinated with teams or drivers. Practice articulating your thoughts clearly and confidently, as this will be crucial during the interview.
