At a Glance
- Tasks: Build and sustain relationships with government entities and regulators across Europe.
- Company: Join JD.com, a global leader in technology and supply chain innovation.
- Benefits: Competitive salary, great location, and a supportive culture focused on your growth.
- Other info: Be part of a diverse team and enjoy opportunities for global projects.
- Why this job: Shape the future of government relations in a fast-growing international company.
- Qualifications: Strong experience in Public Policy or Government Relations, especially with EU or UK regulators.
The predicted salary is between 75600 - 92400 £ per year.
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
This is JD Worldwides first Public Policy and Government Affairs hire, based in Europe. Reporting to the Chief Compliance Officer, you will build out our Government affairs and policy capabilities. The business launched across six markets in March 2026 and operates as a retailer, marketplace, China-sourced private label manufacturer, logistics operator, and OTC pharmacy. The regulatory agenda is growing as JD looks to expand its business. As JD expands into Europe we need someone who can engage credibly with European and Chinese regulators and distinguish its business from other market entrants. The Government Relations function does not yet exist. You will have direct access to the CCO and CEO, and the scope to build something from the ground up at a company at the start of its European story.
What You'll Do
- Help build and sustain long-term European relationships with government entities, regulators, and industry organisations aligned with corporate strategy and regional needs across all six markets including on digital, competition and ecommerce practices, customs reform, product compliance, safety, trading standards, EPR and sustainability, AI and digital, and supply chain.
- Manage JD's positioning on key issues and policies impacting its business including for ecommerce retailers and marketplace providers, and help elevate government-level recognition and brand image, and foster a positive external environment for business growth.
- Support necessary government engagement for business expansion into new market lines and countries including healthcare and private label.
- Cultivate and maintain strategic partnerships with provincial, municipal, and district government bodies and regulatory agencies.
- Represent JD in policy consultations on new regulations.
- Support the Compliance team regarding regulatory investigations, inspections and enforcement issues.
- Support the Compliance team and Executives with regulatory horizon scanning, analysing their implications for business operations. Develop actionable advisories and response frameworks to align internal strategies with external opportunities.
- Lead cross-functional efforts to secure policy incentives, grants, and strategic endorsements, positioning the company as a priority partner for government support.
- Liaise with the Public Relations sub-team to ensure external communications are consistent with regulatory positioning and support them to mitigate risks arising from regulatory scrutiny or public affairs crises.
- Serve as the nexus between JD Group’s business units and government stakeholders.
- Act as a key liaison with JD's China headquarters and China-based government affairs/regulatory teams, ensuring European positioning and messaging is aligned with Group-level strategy and priorities.
- Provide government affairs and regulatory input into M&A activity across the European markets, including regulatory due diligence, competition/antitrust considerations, and stakeholder mapping for target markets or acquisitions.
About You
- Strong experience in Public Policy, Regulatory Affairs, or Government Relations with senior EU or UK regulatory engagement.
- Confident grasp of the EU digital regulatory landscape.
- Comfortable as a first hire and team-builder; there is no established function here.
- Experience in ecommerce, digital platforms, retail, or technology - in-house or advisory.
- Experience in or alongside Chinese-owned companies engaging with European regulators is significant benefit.
- Multi-lingual and mandarin language skills an advantage.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Director of Government Relations employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Government Relations
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like JD.COM, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like JD.COM and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Director of Government Relations
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for JD.COM and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at JD.COM
✨Get to Know Public Sector Values
Before your interview with JD.COM, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for JD.COM.
