Delivery Station Manager

Job Overview:

We are seeking a highly motivated and experienced Delivery Station Manager to oversee the daily operations of our last-mile delivery station in London. The ideal candidate will possess strong leadership skills, deep knowledge of logistics operations, and a keen sense of cost control and team management. This role is critical to ensuring efficient, safe, and customer-focused service delivery, aligned with our company’s values and operational standards.

Key Responsibilities:

1. Team Management:

• Build and lead a high-performing team in line with company culture and team-building principles.
• Oversee recruitment, selection, training, motivation, retention, and performance management.
• Conduct daily operational briefings to maintain team focus and productivity.
• Foster a positive, proactive, and collaborative team environment.

2. Cost Management:

• Optimize costs related to facilities, staffing, vehicles, and consumables.
• Monitor and control expenditures to maximize cost-efficiency and profitability of the station.

3. Operational Excellence:

• Enhance operational efficiency through optimal site selection, station layout planning, and vehicle utilization.
• Implement route diagnostics and planning models to optimize route design, improve income, efficiency, and service experience.
• Continuously refine operational models and workflows for performance improvement.

4. Safety Management:

• Ensure strict adherence to safety standards, including financial security, personnel safety training, and traffic safety measures.
• Maintain a risk-free operational environment through proactive monitoring and management.

5. External Relations:

• Maintain positive relationships with local authorities and communities, including councils, property managers, fire departments, postal authorities, and other stakeholders.
• Effectively manage and resolve public disturbances or regulatory concerns.

6. Resource Management:

• Ensure sufficient deployment of key resources such as personnel, vehicles, and facilities.
• Plan and allocate resources strategically to support high service standards and operational scalability.

Requirements:

• Bachelor\’s degree or above.
• Excellent communication and team management skills.
• Proven experience in last-mile logistics, especially in team or business operations management.
• Strong business acumen with an awareness of cost control and operational efficiency.
• Familiarity with London’s road network, traffic conditions, and customer distribution is essential.