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- Tasks: Manage delivery service providers and ensure smooth operations in a fast-paced environment.
- Company: Join JD Logistics, a leader in tech-driven supply chain solutions.
- Benefits: Competitive salary, great locations, and a supportive culture focused on growth.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Shape the future of logistics with innovative technology and make a real impact.
- Qualifications: Bachelor's degree and five years in last mile delivery management required.
The predicted salary is between 50000 - 60000 £ per year.
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
As a Delivery Service Provider (DSP) Manager, you will be responsible for:
- Service Provider Management: Responsible for the management of DSP service providers, KPI assessment, and relationship maintenance including identification and onboarding of suitable partners.
- Capacity communication and coordination: Establish a close communication mechanism to coordinate capacity resources to match business needs, and ensure smooth delivery.
- Handling: Lead the handling of various exceptions in DSP partnerships, develop solutions, and close the loop to minimize business impact.
- Compliance Management: Ensure that partnerships meet European compliance requirements and regularly review service provider qualifications and operating standards.
Requirements:
- Bachelor's degree or above; approximately five years of experience in last mile delivery partnership management, with a deep understanding of partnership models and operational logic.
- Strong English speaking skills, which can be used as a working language; local language skills required.
- Excellent cross-departmental communication, adaptability, and problem-solving skills, with familiarity with European DSP compliance requirements.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Delivery Service Provider Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Service Provider Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at JD Logistics. A friendly chat can open doors and give you insider info on what they’re looking for in a Delivery Service Provider Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research JD Logistics’ operations, their tech-driven approach, and recent news. This shows you’re genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past experiences where you’ve tackled challenges in delivery partnerships. Use specific examples to highlight your adaptability and compliance management expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JD Logistics team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Delivery Service Provider Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Service Provider Manager role. Highlight your experience in last mile delivery partnership management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background aligns with our mission at JD Logistics. We love seeing genuine enthusiasm for the role!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re looking for someone who can handle exceptions and develop solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team at JD Logistics!
How to prepare for a job interview at JD.COM
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics and supply chain management, especially in the context of last-mile delivery. Familiarise yourself with JINGDONG Logistics' operations and how they integrate technology into their services. This will show your genuine interest and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think of examples from your past experience where you've successfully managed partnerships or handled exceptions in delivery services. Be ready to explain your thought process and the outcomes.
✨Showcase Your Communication Skills
As a DSP Manager, strong communication is key. Prepare to demonstrate your ability to communicate effectively across departments. You might be asked about how you would handle conflicts or coordinate with various teams, so have some examples ready that highlight your cross-departmental collaboration.
✨Understand Compliance Requirements
Since compliance is a significant part of the role, make sure you understand European compliance requirements related to logistics. Research common regulations and be prepared to discuss how you would ensure that service providers meet these standards. This will show that you're proactive and knowledgeable.