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For Companies At a Glance
- Tasks: Manage daily pickup and delivery operations, ensuring quality and efficiency.
- Company: Join JD Logistics, a leader in innovative supply chain solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values operational excellence and customer satisfaction.
- Qualifications: Bachelor's degree and 2+ years in logistics or delivery operations required.
- Other info: Mandarin skills are a plus for effective team coordination.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About JD Logistics
JD Logistics is a leading integrated supply chain and logistics service provider, known for its technological innovation and commitment to operational excellence. As part of JD.com, we aim to redefine delivery standards through smart logistics, seamless operations, and customer-first service.
Position Overview
We are seeking a hands-on and results-driven Delivery Operation Specialist to take ownership of day-to-day pickup and delivery operations at our site. This role requires a proactive individual with strong problem-solving skills, attention to operational details, and the ability to work cross-functionally to support the delivery process from end to end. You will play a key role in ensuring operational quality, managing risk, supporting team members, and translating business goals into actionable plans.
Key Responsibilities
Operations Management:
- Oversee and manage the full pickup and delivery process on-site, ensuring timely execution and adherence to operational standards. Drive continuous improvement in service quality, cost-efficiency, and process optimization.
Risk Control:
- Take proactive measures to ensure site safety and delivery security. Identify operational risks, implement preventive measures, and uphold JD’s brand reputation through rigorous quality and compliance controls.
Team Management:
- Understand team members’ strengths and areas for development. Provide hands-on support in resolving day-to-day operational challenges. Ensure team execution aligns with expectations while fostering a supportive and performance-driven environment.
Coordination and Planning:
- Serve as a communication bridge between internal teams and external partners;
- Coordinate staffing, route planning, and other resources to align with business goals;
- Convert high-level objectives into clear, actionable operational plans.
Qualifications
- Bachelor’s degree in logistics, supply chain, business, or a related field;
- 2+ years of experience in logistics, delivery operations, or warehouse coordination;
- Solid understanding of delivery processes and logistics workflows;
- Strong analytical and problem-solving skills with a proactive mindset;
- Effective communicator with excellent organizational skills;
- Capable of managing multiple tasks and working under pressure;
- Experience with logistics systems or transportation management tools is a plus;
- Mandarin language skills are highly beneficial for cross-team coordination.
Preferred Experience
- Experience in fast-paced delivery or e-commerce environments;
- Background in safety compliance, risk management, or quality control.
Delivery Operation Specialist employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Operation Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in logistics and supply chain management. Understanding current technologies and methodologies can give you an edge during interviews, as you'll be able to discuss how these innovations can improve operations.
✨Tip Number 2
Network with professionals in the logistics field, especially those who work at JD Logistics or similar companies. Attend industry events or join online forums to connect with others and gain insights that could help you stand out as a candidate.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through real-life examples. Think of specific challenges you've faced in previous roles and how you overcame them, as this will showcase your proactive mindset and ability to manage operational risks.
✨Tip Number 4
If you have Mandarin language skills, make sure to highlight them during your interactions. Being able to communicate effectively with cross-functional teams can be a significant advantage in this role, so don't hesitate to emphasise this skill.
We think you need these skills to ace Delivery Operation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and delivery operations. Use specific examples that demonstrate your problem-solving skills and ability to manage multiple tasks under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of JD Logistics and its commitment to operational excellence. Mention how your background aligns with the key responsibilities of the Delivery Operation Specialist role.
Highlight Relevant Skills: In your application, emphasise your analytical skills, attention to detail, and experience with logistics systems. If you have Mandarin language skills, be sure to mention them as they are highly beneficial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at JD.COM
✨Know Your Logistics Basics
Make sure you brush up on your knowledge of logistics and delivery processes. Understanding the key concepts will help you answer questions confidently and demonstrate your expertise in the field.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've successfully tackled operational challenges. Highlight your analytical skills and proactive mindset, as these are crucial for the role.
✨Emphasise Team Management Experience
Be ready to discuss how you've supported team members in previous roles. Share specific instances where you've helped resolve issues or improved team performance, showcasing your leadership abilities.
✨Communicate Clearly and Effectively
Since the role involves coordination between teams, practice articulating your thoughts clearly. Good communication is key, so be prepared to explain complex ideas simply and effectively during the interview.
