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- Tasks: Plan and coordinate daily dispatch of bulky goods across the Netherlands.
- Company: Join JD Logistics, a leading e-commerce logistics provider with cutting-edge technology.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that optimises delivery routes and enhances customer satisfaction.
- Qualifications: 4+ years in logistics planning; experience with TMS/WMS tools is a plus.
- Other info: Ideal for detail-oriented individuals who thrive in fast-paced settings.
The predicted salary is between 36000 - 60000 £ per year.
About JD Logistics
JD Logistics (JDL) is the logistics arm of JD.com, one of the world\’s largest and most technologically advanced e-commerce platforms. JDL provides full-spectrum supply chain solutions including warehousing, transportation, last-mile delivery, and reverse logistics. As part of our growing European operation, we are seeking a highly organized and detail-oriented Delivery & Distribution Planner to optimize the movement of bulky goods like furniture, large appliances, and electronics.
Position Overview
As a Delivery & Distribution Planner, you will be responsible for planning and coordinating the daily dispatch of customer orders across the Netherlands and surrounding regions. This role focuses on scheduling efficient and cost-effective delivery routes, ensuring service-level agreements (SLAs) are met, and supporting the smooth distribution of large-format items.
You’ll work closely with warehouse operations, third-party carriers, and in-house delivery teams to ensure timely, accurate, and customer-friendly delivery execution.
Key Responsibilities
- Route Planning: Create and optimize daily delivery routes for bulky items based on order volume, geography, and resource availability
- Schedule Coordination: Align delivery appointments with customer availability and service constraints (e.g., 2-person delivery, installation slots)
- Carrier & Driver Coordination: Assign deliveries to internal and external transport partners and ensure all instructions are communicated clearly
- Load Planning: Optimize truckloads to maximize vehicle utilization while respecting size/weight constraints and delivery priorities
- System Management: Use TMS and WMS to track delivery status, assign routes, and update real-time changes
- Exception Handling: Monitor delivery progress, resolve disruptions (e.g., failed deliveries, delays), and communicate proactively with customer service teams
- Performance Monitoring: Track KPIs such as on-time delivery rate, failed delivery ratio, and average delivery cost
- Continuous Improvement: Identify inefficiencies and collaborate with warehouse and transport teams to improve planning accuracy and delivery speed
Key Qualifications
- 4+ years experience in transport, logistics planning, or distribution scheduling (bulky item or white-glove delivery is a strong plus)
- Solid understanding of route optimization and fleet scheduling principles
- Experience with TMS/WMS tools (e.g., Transwide, SAP TM, ORTEC, Manhattan, etc.)
- Strong organizational and problem-solving skills
- High level of accuracy and attention to detail
- Good communication skills in English;
- Familiarity with last-mile delivery challenges, especially for large/fragile products
Delivery and Distribution Planner employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery and Distribution Planner
✨Tip Number 1
Familiarise yourself with the specific logistics software mentioned in the job description, such as TMS and WMS tools. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the logistics and distribution field, especially those who have experience with bulky item delivery. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in transport and logistics planning, particularly any challenges you've faced with route optimisation or last-mile delivery. Real-life examples will demonstrate your problem-solving skills effectively.
✨Tip Number 4
Research JD Logistics and their operations in Europe. Understanding their business model and recent developments can help you tailor your conversation during interviews and show your genuine interest in the company.
We think you need these skills to ace Delivery and Distribution Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport, logistics planning, or distribution scheduling. Emphasise any specific experience with bulky items or white-glove delivery, as this is a strong plus for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and JD Logistics. Discuss your understanding of route optimisation and fleet scheduling principles, and how your skills align with the key responsibilities outlined in the job description.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your strong organisational and problem-solving skills. Highlight situations where you successfully handled disruptions or improved delivery processes.
Highlight Technical Proficiency: Mention your experience with TMS/WMS tools like Transwide, SAP TM, or Manhattan. This will show that you are familiar with the systems used in the industry and can hit the ground running.
How to prepare for a job interview at JD.COM
✨Know Your Logistics Basics
Make sure you brush up on your knowledge of logistics and supply chain management. Understanding route optimisation, fleet scheduling, and the specific challenges of delivering bulky items will show that you're well-prepared and serious about the role.
✨Familiarise Yourself with TMS/WMS Tools
Since experience with TMS and WMS tools is crucial for this position, be ready to discuss any relevant software you've used. If you have experience with systems like Transwide or SAP TM, highlight that during the interview.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled disruptions in delivery schedules or resolved logistical challenges in the past. This will showcase your ability to think on your feet and manage unexpected issues effectively.
✨Communicate Clearly and Confidently
Good communication skills are essential for coordinating with various teams. Practice articulating your thoughts clearly and confidently, especially when discussing complex logistics scenarios or your previous experiences.