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- Tasks: Oversee customs activities and ensure compliance with EU regulations.
- Company: Join JD.com, a leading global e-commerce company transforming the retail landscape.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a collaborative team making a real impact in global trade.
- Qualifications: Bachelor’s degree in relevant fields and 5 years of experience required.
- Other info: Proficiency in English and customs compliance knowledge is essential.
The predicted salary is between 36000 - 60000 £ per year.
Working as a Customs and Global Trade Manager at JD.com in Europe. Do customs norms and regulations hold no secrets for you? Are you an expert in this field? Are you capable of overseeing, assessing and monitoring goods coming from outside the EU, handling any incidents that may arise with external and internal agents? Are you able to multitask and prioritise customer needs? Are you a real team player? Then we at JD.com are looking for you as a Customs Manager!
As a Customs Manager, your mission is to supervise customs activities carried out by operators related to the supply chain (forwarders, customs agents, suppliers, factories, etc.), comply with the standards and deadlines required by the department, and ensure the regular development of customs clearance. You will represent the organisation towards European customs authorities and related authorities and be the first point of contact for issues pertaining to the receipt of goods into the EU.
Responsibilities:- Drawing up, describing and managing customs processes, procedures and work instructions.
- Monitoring quality by carrying out, reporting on and discussing internal checks.
- Classifying goods and recording said classification.
- Managing packaging, plastic and other environmental obligations across the EU, including CBAM, EUDR etc.
- Managing internal stakeholders by communicating with the various departments involved with Customs (such as Buying, Commercial Operations, Inbound Logistics, Tax and Finance).
- Claims handling and preparation of requests for refunds, additional payments and objections.
- As a project team member, participating in long-term improvement projects in the field of customs, such as understanding customs requirements and setting up customs processes and procedures for imports into Switzerland and the UK.
- Optimisation and contract renewals for external service providers.
- Selection of third-party automation/IT tools for customs.
- Implementation and optimisation of the verification process for customs duties (customs duties vs reserves).
- Application process for customs permits and excise taxes, including alcohol, coffee and sugar taxes.
- Bachelor’s degree/HBO in International Trade, Finance, Logistics Management etc.
- Certificate Customs Consultant (Douane declarant).
- Familiar with customs compliance / T1 traffic.
- English at professional level.
- Minimum of 5 years of experience in related fields.
- Pro-active, motivated and stress resistant.
- Capacity to focus, adapt to changes and perform in dynamic environments.
- Excellent knowledge of MS Office, Excel proficient level.
- Planning, conflict analysis and resolution.
- Flexibility, proactiveness and initiative.
- Clear and direct communication skills.
Customs and Global trade Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs and Global trade Manager
✨Tip Number 1
Familiarise yourself with the latest customs regulations and compliance standards in Europe. This will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the customs and global trade sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at JD.com.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customs processes or resolved issues in past roles. Being able to share concrete experiences will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work collaboratively with various departments. Highlight any past experiences where you effectively communicated and coordinated with different teams, as this is crucial for the role at JD.com.
We think you need these skills to ace Customs and Global trade Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs and global trade. Emphasise your knowledge of customs regulations, compliance, and any specific projects you've managed that relate to the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, address JD.com's specific needs. Mention your ability to oversee customs processes and your experience with customs authorities. Use examples to demonstrate your multitasking skills and how you prioritise customer needs.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your Bachelor's degree and Customs Consultant certificate. Make sure to mention your professional level of English and any other languages you speak, as this can be a significant asset in international trade.
Showcase Soft Skills: Since the role requires excellent communication and teamwork, provide examples of how you've successfully collaborated with internal stakeholders in previous roles. Highlight your proactivity, adaptability, and conflict resolution skills to align with the job requirements.
How to prepare for a job interview at JD.COM
✨Show Your Expertise in Customs Regulations
Make sure to brush up on the latest customs norms and regulations before the interview. Be prepared to discuss specific examples of how you've successfully navigated complex customs processes in your previous roles.
✨Demonstrate Multitasking Abilities
Prepare to share instances where you effectively managed multiple priorities or projects simultaneously. Highlight your ability to adapt and respond to changing circumstances while keeping customer needs at the forefront.
✨Communicate Clearly and Directly
Since clear communication is key in this role, practice articulating your thoughts concisely. Be ready to explain how you’ve handled conflicts or challenges with internal and external stakeholders in the past.
✨Emphasise Team Collaboration
As a Customs Manager, you'll need to work closely with various departments. Prepare examples that showcase your teamwork skills and how you've successfully collaborated with others to achieve common goals.
