JD.COM is seeking a Program Owner in the Last Mile Delivery Team to lead a core European program that strengthens JD Logistics After Sales and Reverse Logistics, improving customer experience. You will work with Leadership Team, Country Teams and stakeholders to refine strategy, define standards, and execute improvements in After Sales and reverse logistics.
The role requires fluent English, 5+ years in the field, a bachelor's degree, and strong data analysis and communication skills in a
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European Program Lead – After Sales & Reverse Logistics in Coventry employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
