At a Glance
- Tasks: Lead initiatives to enhance efficiency and quality across the organisation.
- Company: Join JD Logistics, a tech-driven leader in global supply chain solutions.
- Benefits: Enjoy competitive salary, great locations, and a people-first culture.
- Other info: Collaborative environment with a commitment to diversity and inclusion.
- Why this job: Shape the future of logistics with innovative technology and impactful projects.
- Qualifications: Bachelor’s degree and 5+ years in operations or process improvement required.
The predicted salary is between 50000 - 60000 € per year.
JINGDONG Logistics (JD Logistics), part of JD.com, is a leading technology-driven supply chain and logistics solutions provider. With deep expertise in automation, smart fulfillment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.
We manage over 3,600 warehouses spanning 34 million square meters, support 130+ bonded and overseas warehouses across 23 countries, and combine highly automated warehousing with robust international transportation solutions.
Working at JD Logistics means shaping the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology, and enjoy a competitive salary, great locations, and a people‑first culture.
Our team values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.
The Operational Excellence Manager/Continuous Improvement Manager drives continuous improvement initiatives across the organization to enhance operational efficiency, quality, productivity, and customer satisfaction. The role focuses on process optimisation, waste reduction, and performance improvement using Lean, Six Sigma, and data‑driven problem solving.
Key Responsibilities- Continuous Improvement: Lead and implement continuous improvement initiatives across departments. Identify process inefficiencies and develop solutions to improve performance. Facilitate Lean / Six Sigma projects to reduce waste and improve quality.
- Process Optimisation: Map and analyse business processes to identify improvement opportunities. Standardise processes and develop best‑practice operating procedures. Implement automation and digital tools where possible.
- Performance Management: Define and track KPIs related to operational efficiency. Analyse operational data to identify trends and improvement opportunities. Provide regular reports on operational performance.
- Change Management: Support organizational change initiatives related to process improvements. Train and coach teams on Lean, Six Sigma, and continuous improvement methodologies. Foster a culture of operational excellence across the organization.
- Cross‑Functional Collaboration: Work with operations, finance, supply chain, IT, and other teams to implement improvements. Facilitate workshops and problem‑solving sessions.
- Bachelor’s degree in Business, Engineering, Operations Management, or related field.
- 5+ years experience in operations, process improvement, or operational excellence.
- Experience with Lean, Six Sigma, Kaizen, or continuous improvement frameworks.
- Lean Six Sigma Green Belt or Black Belt certification.
- Experience with process mapping tools (Visio, Minitab, etc.).
- Knowledge of data analytics and process automation tools.
- Process improvement
- Data analysis and problem solving
- Stakeholder management
- Change management
- Project management
- Strong communication and leadership skills
We’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal‑opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Continuous Improvement Manager employer: JD.COM
At JD Logistics, we pride ourselves on being a forward-thinking employer that champions innovation and operational excellence. Our people-first culture fosters collaboration and continuous learning, providing employees with ample opportunities for professional growth while working in a dynamic environment that embraces cutting-edge technology. With competitive salaries and a commitment to diversity and inclusion, JD Logistics is an exceptional place for those looking to make a meaningful impact in the global supply chain and logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JD Logistics and understanding their values and operations. Tailor your answers to show how your experience with Lean and Six Sigma aligns with their goals.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific examples of how you've improved processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the JD Logistics team.
We think you need these skills to ace Continuous Improvement Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Continuous Improvement Manager role. Highlight your experience with Lean, Six Sigma, and any relevant projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about continuous improvement and how your background makes you a perfect fit for JD Logistics. Be sure to mention specific examples of your achievements in process optimisation.
Showcase Your Data Skills:Since data-driven problem solving is key for this role, make sure to highlight your experience with data analysis and any tools you've used. Whether it's Minitab or Visio, we want to know how you've leveraged data to drive improvements in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in one go. Let’s get your application rolling!
How to prepare for a job interview at JD.COM
✨Know Your Lean and Six Sigma
Make sure you brush up on your Lean and Six Sigma knowledge before the interview. Be ready to discuss specific projects where you've applied these methodologies, as well as the results you achieved. This will show that you not only understand the concepts but can also implement them effectively.
✨Showcase Your Data Skills
Since data analysis is key for this role, prepare to talk about your experience with data-driven problem solving. Bring examples of how you've used data analytics tools to identify inefficiencies and improve processes. If you have experience with tools like Minitab or Visio, be sure to highlight that!
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage change. Think of situations where you led a continuous improvement initiative or facilitated a workshop. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Collaboration
JD Logistics values cross-functional collaboration, so be prepared to discuss how you've worked with different teams in the past. Share examples of how you’ve facilitated workshops or problem-solving sessions, and highlight your communication and leadership skills to demonstrate your ability to foster a culture of operational excellence.
