At a Glance
- Tasks: Analyse data to drive growth and operational excellence in our Marketplace business.
- Company: Join a dynamic team focused on innovative marketplace solutions.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Work with cross-functional teams and develop your skills in a fast-paced setting.
- Why this job: Make a real impact by turning data into actionable insights for business success.
- Qualifications: Degree in Business or related field with 3-7 years of analytics experience.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for a highly analytical and business-oriented Business Analyst to support the growth of our Marketplace (POP) business. In this role, you will partner closely with Business, Category, Supply Chain, Operations, Product, and Finance teams to deliver data-driven insights, identify growth opportunities, and drive operational excellence across the marketplace ecosystem.
You will play a key role in business performance management, strategic analysis, and decision support, enabling sustainable growth for merchants and the platform.
- Analyze Marketplace (POP) business performance and develop regular business reviews, dashboards, and management reports.
- Monitor key business metrics including GMV, Orders, Revenue, Merchant Performance, Conversion, Fulfillment, and Customer Experience.
- Identify business opportunities and operational issues through data analysis, providing actionable recommendations to improve performance.
- Partner with Category, Marketplace Operations, Supply Chain, Product, Finance, and Marketing teams to support business planning and strategic initiatives.
- Conduct merchant, assortment, pricing, promotion, and category analyses to support commercial decision-making.
- Build forecasting models and support annual planning, quarterly business reviews (QBR), and business target tracking.
- Design and maintain business KPIs, reporting frameworks, and performance monitoring mechanisms.
- Support business case development for new initiatives and evaluate post-launch performance.
- Present insights and recommendations to business leaders and senior management.
Qualifications:
- Bachelor's degree in Business, Economics, Statistics, Mathematics, Supply Chain, or a related field.
- ~3–7 years of experience in Business Analytics, Commercial Analytics, Strategy, Marketplace Operations, Consulting, or eCommerce.
- Strong analytical and problem-solving skills with the ability to translate data into business insights.
- Advanced SQL skills are required; experience with Python or R is a plus.
- Proficiency in Excel and BI tools such as Tableau, Power BI, Looker, or similar platforms.
- Fluent in English; Mandarin is a plus.
Business Analyst Full Time Permanent in City of London employer: JD.COM
JD.COM is an exceptional employer that prioritises professional growth and inclusivity within its overseas e-commerce team. With a focus on innovation in algorithm architecture, employees benefit from competitive salaries, a supportive work culture, and opportunities to engage in cutting-edge projects that enhance their skills in real-time data processing and microservices.
