At a Glance
- Tasks: Lead a team to ensure swift and accurate parcel delivery.
- Company: Join JD.com, a leader in logistics and delivery.
- Benefits: Competitive salary, full-time role, and great team culture.
- Other info: Flexible shifts with opportunities for growth and development.
- Why this job: Make a real impact in the fast-paced world of last-mile delivery.
- Qualifications: Experience in logistics and team leadership required.
The predicted salary is between 35000 - 38000 £ per year.
Overview
Location: Stratford
Pay: £35,000.00-£38,000.00 per year
About the Role
JD.com are hiring an Assistant Delivery Station Manager for our Stratford operation to assist in leading on our last-mile delivery process. You will play a key role in ensuring that parcels move swiftly and accurately from our distribution network to our customers’ doorsteps.
As the Assistant Manager, you’ll manage shift teams of associates and delivery drivers, coordinate dispatch and inbound activity, monitor KPIs, and ensure safety, quality, and efficiency standards are met.
Responsibilities
- Oversee day-to-day operations at your assigned delivery station
- Supervise and co-ordinate a team of associates and drivers during shifts
- Monitor station performance metrics (parcel volume, dispatch accuracy, failed deliveries)
- Ensure timely sorting, loading, and dispatch of parcels
- Support driver check-in, briefings, and daily route readiness
- Identify and resolve operational issues in real-time
- Maintain high safety standards and ensure compliance with H&S regulations
- Communicate with the central delivery operations team and escalate as needed
- Contribute to a positive team culture focused on efficiency and accountability
Qualifications
- Experience in a logistics, warehouse, or delivery environment
- Previous team leadership or supervisory experience (shift/team leader level or above)
- Comfortable working in a fast-paced, time-critical setting
- Excellent organisational and communication skills
- Strong attention to detail and ability to problem-solve under pressure
- Flexibility to work shift patterns (morning, late, weekend rotation)
Required Skills
- Knowledge of last-mile delivery operations
- Experience with handheld devices, routing software, or WMS
- Valid UK driving licence (optional, but helpful)
Preferred Skills
- Knowledge of last-mile delivery operations
- Experience with handheld devices, routing software, or WMS
- Valid UK driving licence (optional, but helpful)
Pay range and compensation package
Competitive salary + benefits
Seniority level
- Associate
Employment type
- Full-time
Job function
- Distribution and Customer Service
Industries
- Transportation, Logistics, Supply Chain and Storage
- Online and Mail Order Retail
- Warehousing and Storage
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Assistant Delivery Station Manager employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Delivery Station Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like JD.COM.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by JD.COM. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Assistant Delivery Station Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at JD.COM, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at JD.COM and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into JD.COM. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at JD.COM
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at JD.COM.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to JD.COM.