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- Tasks: Lead a team to ensure swift and accurate parcel delivery.
- Company: Join JD.com, a leader in logistics and delivery.
- Benefits: Competitive salary, full-time role, and great team culture.
- Why this job: Make a real impact in the fast-paced world of last-mile delivery.
- Qualifications: Experience in logistics and team leadership required.
- Other info: Flexible shifts with opportunities for growth and development.
The predicted salary is between 35000 - 38000 £ per year.
Overview
Location: Stratford
Pay: £35,000.00-£38,000.00 per year
About the Role
JD.com are hiring an Assistant Delivery Station Manager for our Stratford operation to assist in leading on our last-mile delivery process. You will play a key role in ensuring that parcels move swiftly and accurately from our distribution network to our customers’ doorsteps.
As the Assistant Manager, you’ll manage shift teams of associates and delivery drivers, coordinate dispatch and inbound activity, monitor KPIs, and ensure safety, quality, and efficiency standards are met.
Responsibilities
- Oversee day-to-day operations at your assigned delivery station
- Supervise and co-ordinate a team of associates and drivers during shifts
- Monitor station performance metrics (parcel volume, dispatch accuracy, failed deliveries)
- Ensure timely sorting, loading, and dispatch of parcels
- Support driver check-in, briefings, and daily route readiness
- Identify and resolve operational issues in real-time
- Maintain high safety standards and ensure compliance with H&S regulations
- Communicate with the central delivery operations team and escalate as needed
- Contribute to a positive team culture focused on efficiency and accountability
Qualifications
- Experience in a logistics, warehouse, or delivery environment
- Previous team leadership or supervisory experience (shift/team leader level or above)
- Comfortable working in a fast-paced, time-critical setting
- Excellent organisational and communication skills
- Strong attention to detail and ability to problem-solve under pressure
- Flexibility to work shift patterns (morning, late, weekend rotation)
Required Skills
- Knowledge of last-mile delivery operations
- Experience with handheld devices, routing software, or WMS
- Valid UK driving licence (optional, but helpful)
Preferred Skills
- Knowledge of last-mile delivery operations
- Experience with handheld devices, routing software, or WMS
- Valid UK driving licence (optional, but helpful)
Pay range and compensation package
Competitive salary + benefits
Seniority level
- Associate
Employment type
- Full-time
Job function
- Distribution and Customer Service
Industries
- Transportation, Logistics, Supply Chain and Storage
- Online and Mail Order Retail
- Warehousing and Storage
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Assistant Delivery Station Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Delivery Station Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JD.com on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to logistics and team management. We should also think of examples from our past experiences that showcase our leadership skills and problem-solving abilities.
✨Tip Number 3
Show off our passion for the role! During interviews, let’s express why we’re excited about last-mile delivery and how we can contribute to the team culture at JD.com. Enthusiasm goes a long way!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our genuine interest in the position. Plus, it’s just good manners!
We think you need these skills to ace Assistant Delivery Station Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and team leadership. We want to see how your skills match the role of Assistant Delivery Station Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about last-mile delivery and how you can contribute to our team culture. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in fast-paced environments. We’re looking for someone who can think on their feet, so share those moments where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at JD.COM
✨Know Your Operations
Familiarise yourself with the last-mile delivery process and the specific operations of the delivery station. Understand how parcels move from the distribution network to customers, as this will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or managed a shift. Highlight your ability to coordinate activities, monitor performance metrics, and resolve operational issues, as these are key responsibilities for the Assistant Delivery Station Manager.
✨Emphasise Safety and Compliance
Be ready to discuss how you prioritise safety and compliance in a fast-paced environment. Share any relevant experiences where you ensured high safety standards and adhered to health and safety regulations, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and performance expectations. This not only shows your enthusiasm for the position but also helps you gauge if the company aligns with your values and work style.
