At a Glance
- Tasks: Oversee multiple delivery depots, ensuring safety, performance, and quality across all locations.
- Company: Join JINGDONG Logistics, a leader in tech-driven supply chain solutions.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
- Why this job: Shape the future of logistics with innovative technology and impactful challenges.
- Qualifications: Bachelor's degree and 5+ years in logistics or operations management required.
The predicted salary is between 60000 - 70000 £ per year.
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Scope
The cluster manager role in JDL last mile operations has oversight for multiple depots within a defined geographical area. The role holder has full responsibility and accountability for on-site coverage for People, Safety, Performance and Quality across those depots. The role reports into the Director for Last Mile Operations.
Job Responsibilities:
- Cluster Operational Ownership: Hold full responsibility and accountability for a geographically defined cluster of delivery stations, ensuring full on-site coverage across all stations in scope.
- People, Safety, Performance and Quality: Own the four core pillars across every station in the cluster. Build and develop high-performing site teams, ensure safety, security, and compliance standards at all locations, and drive consistent performance and quality outcomes for the cluster of delivery stations.
- Operations and Staff Planning: Direct day-to-day operations across the cluster, including resource allocation, shift and staff planning, and capacity management, adapting coverage to meet fluctuating volume and changing operational demands across multiple sites.
- Escalation Management: Act as the primary escalation point for all delivery stations within scope, resolving operational, service, and people issues promptly and routing strategic or cross-functional matters to the appropriate country or regional function.
- Partner Performance Management: Manage Partner performance with the Partner Country Manager and the country/regional lead, using KPIs and structured reviews to hold partners accountable for delivery quality, timeliness, and compliance across the cluster.
Job Requirements:
- Basic Requirements: Bachelor's degree or above, in Logistics, Operations Management, Supply Chain Management, Business, or a related field.
- Language Requirement: Fluent in English as a working language for briefings, reporting, and cross-functional communication. Additional regional languages are an advantage given the multi-site, multi-market nature of the cluster.
- Work Experience: 5+ years of experience in logistics or warehouse operations, ideally including last-mile delivery, with proven experience managing multiple sites or a multi-team operation in a fast-paced environment.
- Professional Competence: Strong people leadership with a track record of recruiting, training, developing, and managing diverse teams across locations. Data-driven mindset with demonstrated use of KPIs to guide operational decisions, and proficiency in logistics systems and Microsoft Office tools.
- Soft Skills: Proactive, hands-on leader with strong communication and coaching abilities. Capable of cross-functional coordination with transport, HR, and customer service teams, comfortable with regular travel between cluster sites, and able to maintain operational consistency across a dispersed footprint.
Desirable Experience:
- Background in e-commerce, courier, or delivery service operations.
- Direct experience managing Partners and performance framework.
- Familiarity with delivery management platforms and routing optimisation tools.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Delivery Depot Cluster Manager in Bristol employer: Jd.Com International Uk
At JINGDONG Logistics, we pride ourselves on being a forward-thinking employer that champions innovation and employee development. Our Manchester and Milton Keynes locations offer a vibrant work culture where collaboration and ownership are at the forefront, alongside competitive salaries and comprehensive benefits. Join us to not only advance your career in a dynamic industry but also to make a meaningful impact in shaping the future of global supply chain and logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Depot Cluster Manager in Bristol
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Jd.Com International Uk and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Jd.Com International Uk!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Jd.Com International Uk keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Delivery Depot Cluster Manager in Bristol
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Jd.Com International Uk:This is your chance to really connect with the team at Jd.Com International Uk. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Jd.Com International Uk
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Jd.Com International Uk.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Jd.Com International Uk that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Jd.Com International Uk. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
