Sortation Supervisor

Shift: Wednesday to Saturday, night shift.

Responsibilities

• Task Allocation & Personnel Scheduling: develop sorting plans based on cargo volume and efficiency targets, allocate tasks to team members, and coordinate equipment usage to ensure timely and orderly sorting and dispatch operations.
• Process Oversight & Optimisation: supervise sorting operations to ensure adherence to operational standards, address deviations promptly, and analyse operational bottlenecks to optimise sorting routes and methods, enhancing process standardisation and efficiency.
• Exception Handling & Quality Assurance: address anomalies such as damaged goods and sorting errors, provide timely feedback and solutions, and conduct random quality checks to ensure accuracy and minimise error rates.
• Team Leadership & Development: oversee daily sorting team operations, organise skills and safety training to enhance proficiency and awareness, and foster a positive team environment to boost cohesion and execution capabilities.
• Cross-Functional Coordination: collaborate with loading/unloading, transportation and other departments to ensure seamless logistics flow, facilitate timely communication and joint problem-solving to optimise interlink efficiencies across the logistics chain.

Qualifications

• Experience in warehousing and ideally previous sortation.
• Attention to detail.
• Excellent teamwork and organisational skills.
• Clear communication skills.

JINGDONG Logistics is an equal opportunity employer. We make all employment decisions without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.