Risk Strategy Program Manager - Marketplace

About The Team

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What You Will Do

• Design and own end-to-end risk governance and risk decision systems across fraud, abuse, and marketplace integrity.
• Build and operate real-time and pre-transaction risk controls, integrating rule-based systems with ML models and AI-driven signals.
• Partner with Data Science to convert model outputs into actionable decision policies, including thresholds, rules, and hybrid AI + rule system design.
• Optimize live production systems by tuning decision logic and evaluating performance across key metrics such as fraud capture, false positives, precision/recall, and latency impact.
• Lead cross-functional execution across Product, Engineering, Data Science, and Operations to ensure successful rollout and continuous improvement of risk systems.
• Continuously identify emerging fraud patterns and improve system effectiveness through data-driven and AI-assisted insights.

What We’re Looking For

• 5+ years of experience in Risk Strategy, Fraud Prevention, Trust and Safety, Marketplace Risk, or Decision Systems.
• Strong understanding of marketplace or platform ecosystems.
• Experience designing risk decision systems, rule engines, or enforcement logic.
• Familiarity with ML and AI concepts and their application in risk systems.
• Strong analytical skills with SQL or BI tools and large-scale data analysis.
• Experience working with Product, Engineering, and Data Science teams.
• Systems thinking and strong ability to manage trade-offs.

Why This Role

• Build the core risk governance and risk decisions foundation of a growing platform.
• Design AI-native decision systems from the ground up.
• Directly impact fraud prevention, user trust, and platform integrity at scale.
• Work on complex, high-impact problems at the intersection of AI, systems, and real-world risk.

Core Skills

• Risk Strategy
• Decision Systems
• Fraud Prevention
• AI and ML Signals
• Rule Engines
• Threshold Optimization
• Data Analysis
• System Design
• Cross-functional Execution
• Marketplace Risk

Equal Opportunity Employer

At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.