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For Companies At a Glance
- Tasks: Optimise payment operations and enhance risk controls for secure transactions.
- Company: Join JD.com, a leading tech-driven retail giant with global reach.
- Benefits: Competitive salary, flexible working options, and opportunities for growth.
- Why this job: Make a real impact on payment processes and drive innovation in a dynamic environment.
- Qualifications: Analytical skills and a passion for optimising payment systems.
- Other info: Be part of a mission-driven company committed to customer satisfaction and technological advancement.
The predicted salary is between 28800 - 48000 £ per year.
Key Responsibilities
- Optimise payment operations and strengthen risk control mechanisms to ensure fund security and support continuous business growth.
- Monitor transaction performance across multiple payment channels, including payment success rate, latency and chargeback rate, and quickly identify root causes of issues.
- Produce regular payment operations reports, analyse abnormal data trends and drive optimisation initiatives through to execution.
- Work closely with Payments Technology teams to map the end-to-end payment journey (from payment initiation to settlement), identifying pain points such as payment failures, complex redirects or settlement delays.
- Collaborate with Product and Engineering teams to design and implement payment process improvements.
- Monitor abnormal transaction behaviour such as fraud, abuse or cash-out activities, and work with Risk teams to enhance detection rules and reduce financial loss.
- Build and maintain a payment operations KPI framework, covering transaction volume, success rate, channel cost and risk performance, using data insights to support business expansion and cost efficiency.
- Support key payment initiatives, including new payment method onboarding, cross-border payment setup and payment system upgrades, coordinating internal and external stakeholders to ensure timely delivery.
Payment Operations & Risk Analyst employer: JD.com, Inc.
Contact Detail:
JD.com, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Operations & Risk Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the payment operations and risk management field. Use LinkedIn to connect with professionals at JD.com or similar companies. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions related to payment operations and risk analysis. Practise your answers, focusing on how you can optimise processes and enhance security. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've monitored transaction performance or tackled issues in previous roles. Highlight your ability to produce reports and drive optimisation initiatives – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream role together!
We think you need these skills to ace Payment Operations & Risk Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payment Operations & Risk Analyst role. Highlight relevant experience and skills that align with the key responsibilities mentioned in the job description. We want to see how you can optimise payment operations and strengthen risk controls!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payment operations and how your background makes you a great fit for our team. Don’t forget to mention any specific projects or achievements that demonstrate your ability to monitor transaction performance and drive optimisation.
Showcase Your Analytical Skills: Since this role involves analysing data trends and producing reports, make sure to showcase your analytical skills in your application. Mention any tools or methodologies you’ve used to analyse data and how you've applied insights to improve processes. We love data-driven decision-making!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at JD.com, Inc.
✨Know Your Numbers
As a Payment Operations & Risk Analyst, you'll be dealing with metrics like transaction success rates and chargeback rates. Brush up on these key performance indicators and be ready to discuss how you've used data to drive improvements in past roles.
✨Understand the Payment Journey
Familiarise yourself with the end-to-end payment process, from initiation to settlement. Be prepared to talk about potential pain points you've identified in previous experiences and how you tackled them, especially regarding payment failures or delays.
✨Collaboration is Key
This role involves working closely with various teams, including Payments Technology and Risk teams. Think of examples where you've successfully collaborated across departments to implement process improvements or enhance risk detection mechanisms.
✨Stay Ahead of Trends
Be aware of current trends in payment operations and risk management. Research recent innovations or challenges in the industry, and be ready to share your thoughts on how they could impact JD.com’s operations and strategies.
