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For Companies At a Glance
- Tasks: Drive strategic insights and develop scalable reporting systems for marketplace growth.
- Company: Join JD.com, a dynamic team focused on collaboration and high-quality results.
- Benefits: Diverse workplace, competitive salary, and opportunities for professional development.
- Other info: Work in a fast-paced environment with cross-functional teams and global reach.
- Why this job: Make a real impact by analysing data to shape marketplace strategies.
- Qualifications: Bachelor's degree and 2-5 years in analytics; strong SQL and BI tool skills.
The predicted salary is between 40000 - 50000 £ per year.
About the Team
You'll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
What You’ll Do
We’re looking for a Business Analyst – Marketplace to act as both the architect of our data foundation and the driver of strategic insights. In this role, you will own the development of scalable reporting systems that establish a single source of truth, while conducting deep analytical investigations to uncover the drivers behind performance trends. Your insights will directly influence marketplace liquidity, seller and buyer behavior, and overall platform growth. You will also play a key role in forecasting, planning, and shaping marketplace strategy.
- Define, standardize, and monitor core marketplace metrics such as GMV, Take Rate, LTV, and CAC
- Build and scale automated dashboards and reporting pipelines (SQL, Power BI/Tableau) to enable real-time decision-making
- Ensure data accuracy, consistency, and integrity across new categories, geographies, and product launches
- Design and analyze A/B tests for marketplace features, such as fee structures, incentive programs, UI/UX, services, tools iteration to measure incremental impact.
- Analyze the end-to-end customer journey to identify drop-off points and conversion opportunities
- Segment buyers and sellers to identify high-value behaviors and scale "power user" patterns
- Evaluate the financial impact of pricing levers (discounts, shipping incentives, seller fees) on profitability
- Investigate performance anomalies, identify root causes, and present clear, actionable recommendations to leadership
- Partner cross-functionally with Product, Marketing, and Operations to translate complex data into business actions
- Conduct competitive benchmarking to inform pricing, positioning, and marketplace strategy
About You
- Bachelor's degree in Business, Economics, Statistics, Data Analytics, or a related quantitative field
- 2-5 years of experience in marketplace, eCommerce, or data/business analytics roles
- Strong proficiency in SQL, Excel, and BI tools (Power BI or Tableau), Python R, cloud warehousing
- Proven ability to translate data into measurable business impact
- Highly structured thinker with strong problem-solving and stakeholder communication skills
- Comfortable working in cross-functional and international environments
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Business Analyst employer: JD.com, Inc.
Contact Detail:
JD.com, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Showcase your analytical skills with a portfolio of projects or case studies. Highlight how your insights led to tangible results, especially in marketplace or eCommerce settings. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at JD.com.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Analyst role. Highlight your proficiency in SQL, Excel, and BI tools, as well as any relevant projects that showcase your analytical prowess.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about data analytics and how you can contribute to our team. Share specific examples of how you've driven insights in previous roles and how they relate to marketplace strategies.
Showcase Your Problem-Solving Skills: In your application, emphasise your structured thinking and problem-solving abilities. We want to see how you've tackled complex challenges in the past and what impact your solutions had on business outcomes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at JD.com, Inc.
✨Know Your Metrics
Familiarise yourself with key marketplace metrics like GMV, Take Rate, and LTV. Be ready to discuss how these metrics impact business decisions and provide examples of how you've used data to drive insights in your previous roles.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency in SQL, Power BI, or Tableau during the interview. Consider bringing a portfolio of dashboards or reports you've created, as this will help illustrate your ability to build scalable reporting systems.
✨Think Like a Problem Solver
Be prepared to tackle hypothetical scenarios that require analytical thinking. Practice articulating your thought process when identifying root causes of performance anomalies or suggesting improvements based on data analysis.
✨Cross-Functional Collaboration
Highlight your experience working with different teams, such as Product and Marketing. Share specific examples of how you translated complex data into actionable business strategies, showcasing your communication skills and ability to work in diverse environments.