Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive strategic insights and develop scalable reporting systems for marketplace growth.
- Company: Join JD.com, a dynamic team focused on collaboration and high-quality results.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with cross-functional teams and international exposure.
- Why this job: Make a real impact by analysing data to shape marketplace strategies.
- Qualifications: Bachelor's degree in a quantitative field and 2-5 years of relevant experience.
The predicted salary is between 40000 - 50000 £ per year.
About the Team
You will be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
What You’ll Do
- Act as both the architect of our data foundation and the driver of strategic insights.
- Own the development of scalable reporting systems that establish a single source of truth.
- Conduct deep analytical investigations to uncover the drivers behind performance trends.
- Your insights will directly influence marketplace liquidity, seller and buyer behaviour, and overall platform growth.
- Play a key role in forecasting, planning, and shaping marketplace strategy.
- Define, standardize, and monitor core marketplace metrics such as GMV, Take Rate, LTV, and CAC.
- Build and scale automated dashboards and reporting pipelines (SQL, Power BI/Tableau) to enable real-time decision-making.
- Ensure data accuracy, consistency, and integrity across new categories, geographies, and product launches.
- Design and analyse A/B tests for marketplace features, such as fee structures, incentive programmes, UI/UX, services, tools iteration to measure incremental impact.
- Analyse the end-to-end customer journey to identify drop-off points and conversion opportunities.
- Segment buyers and sellers to identify high-value behaviours and scale "power user" patterns.
- Evaluate the financial impact of pricing levers (discounts, shipping incentives, seller fees) on profitability.
- Investigate performance anomalies, identify root causes, and present clear, actionable recommendations to leadership.
- Partner cross-functionally with Product, Marketing, and Operations to translate complex data into business actions.
- Conduct competitive benchmarking to inform pricing, positioning, and marketplace strategy.
About You
- Bachelor's degree in Business, Economics, Statistics, Data Analytics, or a related quantitative field.
- 2-5 years of experience in marketplace, eCommerce, or data/business analytics roles.
- Strong proficiency in SQL, Excel, and BI tools (Power BI or Tableau), Python, R, cloud warehousing.
- Proven ability to translate data into measurable business impact.
- Highly structured thinker with strong problem-solving and stakeholder communication skills.
- Comfortable working in cross-functional and international environments.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Business Analyst employer: JD.com, Inc.
Contact Detail:
JD.com, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Showcase your analytical skills by bringing examples of your work to interviews. Whether it’s dashboards you’ve built or insights you’ve uncovered, having tangible proof of your abilities can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Analyst role. Highlight your proficiency in SQL, Excel, and BI tools, and don’t forget to mention any relevant projects or achievements that showcase your analytical prowess.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about data analytics and how your insights can drive marketplace growth. Be specific about how your past experiences relate to the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex problems in previous roles. We love structured thinkers who can break down challenges and present clear, actionable recommendations—so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at JD.com, Inc.
✨Know Your Metrics
Familiarise yourself with key marketplace metrics like GMV, Take Rate, and LTV. Be ready to discuss how these metrics impact business decisions and provide examples of how you've used data to drive insights in your previous roles.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency in SQL, Excel, and BI tools like Power BI or Tableau. Consider bringing a portfolio of dashboards or reports you've created to showcase your ability to build scalable reporting systems.
✨Understand the Customer Journey
Be prepared to discuss how you would analyse the end-to-end customer journey. Think about specific drop-off points you've identified in past experiences and how you proposed solutions to improve conversion rates.
✨Communicate Clearly
Practice explaining complex data insights in simple terms. You’ll need to partner with cross-functional teams, so being able to translate data into actionable business strategies is crucial. Use examples from your experience to illustrate your communication skills.