At a Glance
- Tasks: Deliver friendly and efficient parts service to customers and support technicians.
- Company: Join JCT600, a leading automotive company with a focus on people and careers.
- Benefits: Enjoy 34 days annual leave, flexible working, and comprehensive training opportunities.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Be at the heart of the dealership, making a real impact in a dynamic environment.
- Qualifications: Experience in automotive roles preferred; must be organised and IT-literate.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Market Aligned
Location: York, North Yorkshire
At JCT600, our Parts Advisors are key to delivering a seamless aftersales journey - not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.
As a Parts Advisor your day-to-day will include:
- Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
- Support technicians with timely parts supply to keep jobs on track and customers informed.
- Manage stock levels, place orders, and process parts through internal systems accurately.
- Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.
What we’re looking for in a Parts Advisor:
- Experience in a parts, aftersales or customer-facing automotive role (preferred).
- The ability to accurately record data and provide knowledgeable, and timely information to our customers.
- An adaptable, flexible and solution-focused approach.
- Organised, IT-literate and able to stay calm under pressure.
What we offer:
- Comprehensive package + bonus
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
- Flexible working
Why JCT600?
- We’ve spent over 75 years building a business that values its people and their careers
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity
- Our commitment to your growth is reflected in our “” philosophy and seven colleague commitments
How to Apply
At JCT600, you’re always a name, never a number. Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a.
We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Parts Advisor - Mercedes Benz York employer: JCT600
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of York. Our Parts Advisors play a crucial role in delivering outstanding service, backed by comprehensive training and development opportunities, competitive benefits including enhanced leave and wellbeing support, and a strong commitment to employee growth. Join us to be part of a team that values your contributions and fosters a culture where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Mercedes Benz York
✨Tip Number 1
Get to know the company! Research JCT600 and understand their values, especially around inclusivity and employee growth. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from JCT600, be ready to explain why you're the perfect fit for the Parts Advisor role. Highlight your experience in customer service and your ability to stay organised under pressure.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any local events where JCT600 might be present. Building relationships can give you insider info and make you stand out when applying.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JCT600 family and ready to drive your career forward.
We think you need these skills to ace Parts Advisor - Mercedes Benz York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Parts Advisor role. Highlight any previous experience in parts, aftersales, or customer-facing roles to show us you’re the right fit!
Show Your Knowledge:In your application, demonstrate your understanding of the automotive industry and the importance of accurate parts supply. We love seeing candidates who can provide knowledgeable insights into how they can support our workshop and retail customers.
Be Professional and Personable:Remember, we’re looking for someone who can deliver a friendly and efficient service. Use your application to showcase your communication skills and how you can create a welcoming environment for both customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV!
How to prepare for a job interview at JCT600
✨Know Your Parts
Familiarise yourself with the parts and services offered by Mercedes Benz. Being able to discuss specific parts, their functions, and how they contribute to the overall vehicle performance will show your knowledge and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you resolved issues or went above and beyond for a customer, as this will demonstrate your ability to deliver a friendly and knowledgeable service.
✨Stay Organised
Showcase your organisational skills during the interview. Bring a notepad to jot down important points and questions. Discuss how you manage stock levels and process orders accurately, as this is crucial for the Parts Advisor role.
✨Adaptability is Key
Be ready to talk about how you've adapted to changes in a fast-paced environment. Share specific instances where you had to think on your feet or find solutions under pressure, as this aligns perfectly with the adaptable and solution-focused approach JCT600 values.
