At a Glance
- Tasks: Administer warranty claims and ensure compliance with vehicle warranty procedures.
- Company: Join JCT600, a leading name in the automotive industry with a people-first approach.
- Benefits: Enjoy 34 days of annual leave, enhanced family support, and wellness benefits.
- Other info: Inclusive workplace committed to diversity and employee wellbeing.
- Why this job: Be part of a supportive team that values your growth and career development.
- Qualifications: Experience in the automotive trade and strong attention to detail required.
As a Warranty Administrator, you will administer all agreed warranty claims ensuring all necessary documentation and parts for return are processed in line with vehicle warranty procedures.
Your day to day will include:
- Submitting accurate, compliant, and profitable warranty and goodwill claims.
- Reviewing job cards and documentation to ensure claims meet Brand and Company standards.
- Managing warranty parts returns and maintaining precise claim records.
- Supporting warranty reporting and helping resolve any discrepancies.
- Consistently meeting audit standards through attention to detail and teamwork.
What we are looking for:
- Proven experience in the Automotive trade.
- A customer-focused mindset, always aiming to exceed expectations.
- Exceptional attention to detail and a logical, organised approach to work.
- Confident using databases — ideally with Kerridge experience.
- Strong communication skills, both written and verbal.
- The confidence to be assertive when needed.
- Ability to stay calm under pressure and meet tight deadlines.
What We Offer:
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Warranty Administrator in Sheffield employer: JCT600
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Warranty Administrators in Sheffield. With a strong focus on employee growth, we provide extensive training and development opportunities, alongside a competitive benefits package that includes generous annual leave, family support, and wellbeing initiatives. Our commitment to fostering a culture of engagement and inclusivity ensures that every team member feels valued and empowered to thrive in their career.
