At a Glance
- Tasks: Welcome visitors and manage calls, ensuring exceptional customer experiences.
- Company: Join JCT600, a company that values its people and their careers.
- Benefits: Earn £12.71 per hour with 34 days annual leave and great perks.
- Other info: Enjoy a supportive, inclusive environment with growth opportunities.
- Why this job: Be the first impression of our brand and make customers feel valued.
- Qualifications: Excellent communication skills and a passion for outstanding service.
Salary: £12.71 per hour
Location: Sheffield, South Yorkshire
Hours: Friday 8am - 6pm & Saturday 8am - 5pm
At JCT600, our showroom hosts are the first impression of our brand — professional, welcoming, and dedicated to delivering exceptional customer experiences. Based at our dealership, you’ll handle all incoming calls and greet visitors, ensuring every interaction reflects our high standards of service and professionalism.
This is a fast-paced, customer-facing role where your enthusiasm, energy, and commitment to service excellence will make every customer feel valued.
As a showroom host your day-to-day will include:
- Providing a warm and professional welcome to all visitors, ensuring they feel attended to and comfortable while on site.
- Managing incoming calls promptly and efficiently, connecting callers to the relevant person or department in line with brand standards.
- Using email and database systems to accurately record and distribute messages.
- Monitoring the switchboard and outgoing calls to track enquiry levels and maintain smooth communication.
- Supporting customers and visitors on-site, including offering refreshments and assistance where appropriate.
What we’re looking for in a showroom host:
- Excellent communication skills with the ability to build rapport and inspire confidence over the phone and in person.
- Enthusiastic, proactive, and professional, with a genuine passion for providing outstanding service.
- A customer-first mindset, always striving to deliver service above expectations.
What we offer:
- Comprehensive package
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.
