Investor Sales Manager in Sheffield

The TPS Investor Sales Manager is responsible for leading and developing Parts Sales teams based in Sheffield, Barnsley, Lincoln and surrounding areas. The role will drive sales performance, customer satisfaction and operational excellence across the three sites through effective leadership of Mechanical Team Leaders and Parts Sales Executives.

Within this role you’ll take responsibility for leading the sales operation, ensuring the team consistently delivers outstanding results while maintaining the highest standards of customer experience and compliance. Travel should be expected in the role with the expectation of one day spent in each centre per week, with a day spent face to face with customers.

As an Investor Sales Manager your day-to-day will include:

• Full people management responsibility of the Sales teams across Sheffield, Barnsley and Lincoln ensuring the best colleague experience and an established, high-performing culture.
• Leading, coaching and driving the Mechanical Team Leaders to ensure consistent high performance in a result led business.
• Analysing sales performance, identifying local and regional opportunities, with robust and clear action plans to achieve targets.
• Actively seeking new conquest customers across the wider territory, whilst maximising existing customer relationships to increase average spends and product category opportunities.
• Ensure consistent processes, standards and best practices are implemented and embedded across all centres.
• Measuring and driving KPI results, productivity and quality measures, taking corrective performance management where required.
• Ensuring capacity planning runs efficiently to optimise consistent customer experience via effective resource planning.
• Building strong, professional partnerships with internal TPS stakeholders and customers to promote credibility and longevity measured in customer experience results.
• Creating and embedding a results focused philosophy whilst maintaining a ‘one team’ culture approach across the TPS business.

What we are looking for in an Investor Sales Manager:

• Previous call centre management experience gained in a B2B environment, or multiple sales team management experience.
• Previous people management experience, including managing managers or team leaders.
• Strong commercial awareness with a track record of delivering sales growth.
• Ability to work across multiple locations and manage geographically dispersed teams.
• Possess a high degree of analytical skill, problem-solving and IT literacy.
• Full clean UK driving licence.

What we offer:

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
• Family support: Enhanced paid maternity and paternity leave.
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
• Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts.
• Cycle-to-work and discounted gym schemes.
• Referral scheme up to £1,000.

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.