Sales Customer Advisor in York

Sales Customer Advisor in York

York Full-Time 28800 - 43200 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage with customers, convert enquiries into sales, and ensure top-notch service.
  • Company: Join JCT600, a family-run business with over 75 years of experience in the automotive industry.
  • Benefits: Enjoy competitive salary, bonuses, generous leave, and extensive training opportunities.
  • Other info: Join a team where your voice matters and you’re treated like family.
  • Why this job: Be part of a supportive culture that values your growth and celebrates diversity.
  • Qualifications: Previous sales or customer service experience and a valid driving licence required.

The predicted salary is between 28800 - 43200 £ per year.

Sales Customer Advisor - Volkswagen Salary: Competitive plus bonus Location:  York At JCT600, our sales customer advisors are driven by results and motivated by success. You’ll be at the forefront of our dealership, using your passion for sales to deliver exceptional results while providing an outstanding customer experience. This is a fast-paced, target-driven role where your ability to build rapport, influence decisions, and close deals will directly contribute to your success — and your earnings.  As a sales customer advisor your day-to-day will include:  Proactively engage with customers in the showroom, identifying sales opportunities and understanding their needs. Present vehicles confidently and conduct engaging test drives to showcase features and benefits. Deliver persuasive, compliant presentations of finance and insurance products in line with FCA regulations. Consistently achieve and exceed individual and team sales targets. Follow up leads, manage your pipeline effectively, and maximise every sales opportunity. Ensure each customer enjoys a premium buying experience that reflects the JCT600 standard. What we’re looking for in a sales customer advisor: A confident, results-focused salesperson. Highly motivated, resilient, and hungry to exceed expectations. Excellent communication and influencing skills, with a consultative yet persuasive approach. Smart, professional, and able to represent premium automotive brands with pride. Full UK driving licence (no excessive penalty points). What we offer:   Comprehensive package + bonus Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Read more about our    Why JCT600?  We’ve spent over 80 years building a business that values its people and their careers   We pride ourselves on being rated highly by colleagues for engagement and inclusivity   Our commitment to your growth is reflected in our “” philosophy and seven colleague commitments   How to Apply  At JCT600, you’re always a name, never a number. Ready to drive your career forward?  Click “Apply Now” and upload your CV.  Looking for future roles? Submit your CV directly  and join our talent pool.  Inclusivity & Diversity  JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  As part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve

Sales Customer Advisor in York employer: JCT600

At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Diagnostic Technicians in Hull. With a strong focus on employee growth through comprehensive training and development opportunities, alongside competitive benefits such as enhanced leave and wellbeing support, we ensure that every team member feels valued and empowered to excel in their role. Join us and be part of a company that has built a reputation over 80 years for valuing its people and fostering a culture of engagement and inclusivity.

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Contact Details:

JCT600 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Customer Advisor in York

Tip Number 1

Familiarise yourself with the Audi brand and its values. Understanding what makes Audi unique will help you connect with customers and convey the brand's message effectively during your interactions.

Tip Number 2

Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer enquiries and help you build rapport quickly, which is crucial in a sales environment.

Tip Number 3

Network with current employees or others in the automotive sales industry. They can provide insights into the company culture and expectations, which can give you an edge during interviews.

Tip Number 4

Demonstrate your enthusiasm for the role by preparing thoughtful questions to ask during your interview. This shows your genuine interest in the position and helps you stand out as a candidate.

We think you need these skills to ace Sales Customer Advisor in York

Customer Service Excellence
Sales Techniques
Interpersonal Skills
Relationship Building
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in sales or customer service. Use specific examples that demonstrate your ability to build rapport with customers and achieve sales targets.

Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the Sales Customer Advisor role at JCT600. Mention how your previous experiences align with their values of customer service excellence and teamwork.

Showcase Your Skills:Emphasise your exceptional interpersonal skills and 'can do' attitude in your application. Provide examples of how you've successfully handled difficult situations with customers in the past.

Research the Company:Familiarise yourself with JCT600's mission and values. Mention in your application why you want to be part of their team and how you can contribute to their goal of being the best place to work.

How to prepare for a job interview at JCT600

Showcase Your Customer Service Skills

As a Sales Customer Advisor, your ability to provide outstanding customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, demonstrating your commitment to exceptional service.

Build Rapport with the Interviewer

Since building relationships is key in this role, practice establishing rapport during your interview. Use open body language, maintain eye contact, and engage in friendly conversation to create a positive connection with the interviewer.

Understand the Brand

Familiarise yourself with JCT600 and its values before the interview. Knowing their commitment to customer experience and employee development will help you align your answers with their expectations and show that you're genuinely interested in the company.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think of situations where you successfully handled difficult customers or exceeded sales targets, and be ready to discuss these experiences in detail.