Parts Sales Executive

Job Title: Parts Sales Executive
Location: JCT600 Sheffield
JCT600 is one of the UK\’s leading car dealership groups. We supply genuine parts for Volkswagen Group brands, ensuring that customers receive high-quality, reliable components for their vehicles. The role of Parts Sales Executive is integral to our commitment to providing excellent customer service and parts expertise.
The Parts Sales Executive will be responsible for selling genuine parts for the Volkswagen Group at the JCT600 TPS (Trades Parts Specialist) in Sheffield. The role requires a proactive approach to customer service, excellent product knowledge, and the ability to generate new sales opportunities while maintaining existing customer relationships. The Parts Sales Executive will play a vital role in ensuring the continued success of our parts sales operation.
Key Responsibilities:

• Provide advice and recommendations to trade and retail customers on genuine Volkswagen Group parts.
• Respond promptly to customer inquiries over the phone, and via email.
• Build and maintain strong relationships with existing customers to maximise repeat sales opportunities.
• Identify new business opportunities and actively pursue sales leads.
• Ensure a high level of customer satisfaction by providing accurate, timely, and professional service.

Skills and Experience:
Essential:

• Proven experience in sales or retail.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Strong organisational skills and the ability to manage multiple customer orders simultaneously.
• Ability to work independently as well as part of a team.
• Proficient in using computer systems.
• A full, clean UK driving licence is preferable.

Desirable:

• Knowledge of Volkswagen Group parts and vehicles.
• Experience working within a dealership or parts supply environment.

Working Hours:

• Full-time role, Monday to Friday, with alternative Saturday shifts 0800-1300.

What We Offer:

• £33,000 OTE
• Opportunities for career development and progression within the JCT600 group.
• A supportive and dynamic work environment.
• A life assurance plan and a company pension subject to T&C\’s.
• 26 days annual leave, increasing to 28 days at 5 years\’ service and 30 days at 10 years\’ service plus bank holidays.
• Flexible and working policies.
• 26 weeks paid maternity leave and 4 weeks paid paternity leave.
• Colleague referral scheme worth up to £1000 per referral.
• Preferential Service Rates (This includes family and friends)
• Long service reward and Loyalty incentives.

Our Ambition:
At JCT600 we don\’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be – every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues… we\’re proud to be trusted with our team\’s careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it\’s crucial that everyone knows what\’s expected and is trusted to deliver it, we believe everyone\’s voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences – JCT600 is our home from home.
Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that\’s always changing, we\’re always pushing ourselves to be better and celebrate each person\’s journey along the way.
When you join JCT600, you don\’t just join a business, you become part of the JCT600 family – you\’re always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.