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- Tasks: Administer warranty claims and ensure compliance with vehicle warranty procedures.
- Company: Join JCT600, a leading automotive company with a strong focus on people.
- Benefits: Enjoy a competitive salary, generous leave, and various wellbeing perks.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make an impact in the automotive industry while growing your career.
- Qualifications: Experience in the automotive trade and strong attention to detail required.
The predicted salary is between 32000 - 32000 £ per year.
As a Warranty Administrator, you will administer all agreed warranty claims ensuring all necessary documentation and parts for return are processed in line with vehicle warranty procedures.
Your day to day will include:
- Submitting accurate, compliant, and profitable warranty and goodwill claims.
- Reviewing job cards and documentation to ensure claims meet Brand and Company standards.
- Managing warranty parts returns and maintain precise claim records.
- Supporting warranty reporting and help resolve any discrepancies.
- Consistently meeting audit standards through attention to detail and teamwork.
What we are looking for as a Warranty Administrator:
- Proven experience in the Automotive trade.
- A customer-focused mindset, always aiming to exceed expectations.
- Exceptional attention to detail and a logical, organised approach to work.
- Confident using databases — ideally with Kerridge experience.
- Strong communication skills, both written and verbal.
- The confidence to be assertive when needed.
- Ability to stay calm under pressure and meet tight deadlines.
What We Offer:
- £32,000 per annum
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Warranty Executive in Leeds employer: JCT600
Contact Detail:
JCT600 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Executive in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at JCT600. A friendly chat can open doors and give you insider info on the company culture and what they really value in a Warranty Administrator.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of warranty processes and the specific brands you'll be dealing with. Show us that you’re not just a candidate, but someone who’s genuinely interested in making a difference in the role.
✨Tip Number 3
Practice your communication skills! Since strong verbal and written communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your experience and how it aligns with the job requirements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Warranty Executive in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Executive role. Highlight your experience in the automotive trade and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Attention to Detail: Since this role requires exceptional attention to detail, include examples in your application that demonstrate your ability to manage precise records and documentation. We love candidates who can spot the little things!
Be Customer-Focused: Emphasise your customer-focused mindset in your application. Share experiences where you’ve gone above and beyond to exceed expectations. We’re all about creating great experiences for our customers at JCT600!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at JCT600
✨Know Your Warranty Stuff
Make sure you brush up on warranty procedures and the specific requirements for SEAT and CUPRA. Familiarise yourself with common claims processes and any recent changes in the automotive industry that might affect warranties.
✨Show Off Your Attention to Detail
During the interview, highlight your experience with documentation and accuracy. Bring examples of how you've successfully managed claims or resolved discrepancies in the past, as this will demonstrate your organised approach to work.
✨Communicate Clearly
Strong communication skills are key for a Warranty Administrator. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like warranty claims. This will show that you can effectively communicate with both colleagues and customers.
✨Stay Calm Under Pressure
Prepare for questions about how you handle tight deadlines and stressful situations. Share specific examples from your previous roles where you maintained composure and met targets, showcasing your ability to thrive in a fast-paced environment.