At a Glance
- Tasks: Lead a high-performing team and ensure top-notch customer service in our workshop.
- Company: Join JCT600, a respected name in the automotive industry with a focus on people.
- Benefits: Enjoy 34 days of annual leave, bonuses, and comprehensive training opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal development.
- Why this job: Boost your career in a supportive environment that values growth and excellence.
- Qualifications: Experience in a main-dealer workshop and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Harrogate
We're looking for a results-driven Workshop Manager to lead our high-performing team at our Mercedes-Benz Harrogate dealership. If you’re ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance!
As a Workshop Manager your day-to-day will include:
- Utilising the resources in the workshop to achieve budgeted financial and operational objectives without compromising the quality of the work produced, ensuring at all times the highest level of customer experience.
- Ensuring effective communication between the Workshop and Front of House team to deliver the highest level of service to our customers.
- Leading, coaching and developing the Workshop team to elevate their performance and behaviours whilst delivering results, holding regular reviews and team meetings.
- Ensuring appropriate resource management, overseeing the workflow through the workshop to achieve the highest levels of productivity, efficiency and utilisation.
- Driving and maintaining a team culture of high performance and excellence!
What we’re looking for:
- Experience: Previous experience working within in a main-dealer workshop, current Workshop Controller or Assistant Manager. An NVQ Level 3 in Motor Vehicle Maintenance and Repair would be advantageous but not essential.
- Requirements: Full UK driving licence (free from excessive penalties).
- Skills: Strong diagnostic and problem-solving abilities. Excellent communication to explain technical issues clearly. Customer-first attitude.
What we offer:
- Comprehensive package + bonus
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Why join JCT600 as a Workshop Manager?
- We’ve spent over 75 years building a business that values its people and their careers
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity
- Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments
How to Apply
At JCT600, you’re always a name, never a number. Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Workshop Manager - Mercedes Benz in Harrogate employer: JCT600
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Diagnostic Technicians in Hull. With a strong focus on employee growth through comprehensive training and development opportunities, alongside competitive benefits such as enhanced leave and wellbeing support, we ensure that every team member feels valued and empowered to excel in their role. Join us and be part of a company that has built a reputation over 80 years for valuing its people and fostering a culture of engagement and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager - Mercedes Benz in Harrogate
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Workshop Manager - Mercedes Benz in Harrogate
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch JCT600's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at JCT600. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at JCT600
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at JCT600.
