At a Glance
- Tasks: Welcome visitors and manage calls, ensuring exceptional customer experiences.
- Company: Join JCT600, a leading dealership with a focus on people and careers.
- Benefits: Enjoy 34 days annual leave, family support, and training opportunities.
- Other info: Inclusive environment with great career growth and colleague support.
- Why this job: Be the first impression of our brand and make customers feel valued.
- Qualifications: Excellent communication skills and a passion for outstanding service.
The predicted salary is between 20000 - 25000 £ per year.
Salary: Market aligned salary
Location: Doncaster
Hours: Saturday 8.30am - 5pm, Sunday 12pm - 4pm
At JCT600, our Receptionists and Showroom Hosts are the first impression of our brand — professional, welcoming, and dedicated to delivering exceptional customer experiences. Based at our dealership, you’ll handle all incoming calls and greet visitors, ensuring every interaction reflects our high standards of service and professionalism.
This is a fast-paced, customer-facing role where your enthusiasm, energy, and commitment to service excellence will make every customer feel valued.
Your day-to-day will include:
- Providing a warm and professional welcome to all visitors, ensuring they feel attended to and comfortable while on site.
- Managing incoming calls promptly and efficiently, connecting callers to the relevant person or department in line with brand standards.
- Using email and database systems to accurately record and distribute messages.
- Monitoring the switchboard and outgoing calls to track enquiry levels and maintain smooth communication.
- Supporting customers and visitors on-site, including offering refreshments and assistance where appropriate.
What we’re looking for:
- Excellent communication skills with the ability to build rapport and inspire confidence over the phone and in person.
- Enthusiastic, proactive, and professional, with a genuine passion for providing outstanding service.
- A customer-first mindset, always striving to deliver service above expectations.
What we offer:
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Receptionist / Showroom Host - New Škoda & Volkswagen Dealership (Doncaster) Weekends employer: JCT600
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. Our commitment to employee growth is evident through extensive training and development opportunities, alongside generous benefits such as enhanced leave and wellbeing support. Located in Doncaster, our dealership fosters a vibrant environment where your contributions are recognised, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Showroom Host - New Škoda & Volkswagen Dealership (Doncaster) Weekends
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JCT600. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Showroom Host, you'll be the face of the dealership. Role-play with a friend or family member to get comfortable with greeting visitors and handling calls. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and polished when you arrive for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist / Showroom Host - New Škoda & Volkswagen Dealership (Doncaster) Weekends
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Receptionist/Showroom Host.
Keep It Professional:While we want to see your personality, remember to keep your application professional. Use clear language, check for typos, and ensure it reflects the high standards of service we uphold at JCT600.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our fantastic team.
How to prepare for a job interview at JCT600
✨Know the Brand
Before your interview, take some time to research JCT600 and their values. Understand what makes them unique in the automotive industry, especially regarding customer service. This knowledge will help you demonstrate your enthusiasm for the role and show that you align with their commitment to exceptional customer experiences.
✨Practice Your Communication Skills
As a Receptionist and Showroom Host, excellent communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment. This will help you feel more at ease and ready to showcase your ability to build rapport with customers.
✨Show Your Enthusiasm
During the interview, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past. This will not only highlight your proactive attitude but also demonstrate that you genuinely care about providing outstanding service.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team culture, training opportunities, or what success looks like in this role. This shows your interest in the position and helps you determine if it's the right fit for you.
