At a Glance
- Tasks: Deliver top-notch parts service to customers and support technicians in a dynamic dealership environment.
- Company: Join JCT600, a leading automotive dealer with a strong focus on people and inclusivity.
- Benefits: Enjoy 34 days of annual leave, enhanced family support, and comprehensive training opportunities.
- Other info: Join a supportive team that values diversity and offers excellent career growth.
- Why this job: Be at the heart of a new dealership, making a real impact on customer satisfaction.
- Qualifications: Experience in automotive parts or customer service is preferred; adaptability and IT skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Join our brand-new Doncaster dealership. At JCT600, our Parts Advisor are key to delivering a seamless aftersales journey - not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.
Your day to day will include:
- Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
- Support technicians with timely parts supply to keep jobs on track and customers informed.
- Manage stock levels, place orders, and process parts through internal systems accurately.
- Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.
What we are looking for:
- Experience in a parts, aftersales or customer-facing automotive role (preferred).
- The ability to accurately record data and provide knowledgeable, and timely information to our customers.
- An adaptable, flexible and solution-focussed approach.
- Organised, IT-literate and able to stay calm under pressure.
What we offer:
- Comprehensive package + bonus
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Inclusivity & Diversity:
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.
Parts Advisor - New Volkswagen & Škoda Dealership (Doncaster) employer: JCT600
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at our new Doncaster dealership. With a comprehensive benefits package, including generous annual leave, enhanced family support, and extensive training opportunities, we are dedicated to fostering employee growth and well-being. Join us to be part of a team that values your contributions and encourages you to thrive in your career while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - New Volkswagen & Škoda Dealership (Doncaster)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on a Parts Advisor role at JCT600 or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research JCT600 and understand their values and what they look for in a Parts Advisor. Be ready to showcase your knowledge about parts and customer service – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in aftersales or customer-facing roles, and how you can contribute to keeping everything running smoothly at the dealership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can join our talent pool for future opportunities if this one isn’t the right fit.
We think you need these skills to ace Parts Advisor - New Volkswagen & Škoda Dealership (Doncaster)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience in parts, aftersales, or customer-facing roles. We want to see how your skills match what we’re looking for!
Show Your Knowledge:In your application, demonstrate your knowledge of the automotive industry and parts supply. Mention any specific brands or systems you’re familiar with, as this will show us you’re ready to hit the ground running.
Be Personable:Remember, we’re looking for someone who can deliver a friendly and efficient service. Use your application to showcase your communication skills and how you’ve provided excellent customer service in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV there!
How to prepare for a job interview at JCT600
✨Know Your Parts
Familiarise yourself with the parts and services offered by Volkswagen and Škoda. Being able to discuss specific parts, their functions, and how they contribute to the overall vehicle performance will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this role is all about delivering a seamless aftersales journey.
✨Demonstrate Your Organisational Skills
Since managing stock levels and processing orders accurately is crucial, be ready to discuss how you stay organised and manage your time effectively. You could mention any tools or systems you've used in the past to keep track of inventory or tasks.
✨Stay Calm Under Pressure
Think of scenarios where you had to work under pressure and how you handled them. The dealership environment can be fast-paced, so showing that you can maintain composure while delivering timely information will be a big plus.
