Divisional Warranty Administrator

Divisional Warranty Administrator

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Administer warranty claims for luxury brands like Aston Martin, Bentley, and Rolls Royce.
  • Company: Join JCT600, a respected name in the automotive industry with a focus on people.
  • Benefits: Enjoy 34 days of annual leave, competitive pay, and fantastic employee perks.
  • Other info: Dynamic work environment with excellent career development opportunities.
  • Why this job: Be part of a team that values your growth and celebrates diversity.
  • Qualifications: Experience in the automotive trade and strong attention to detail required.

The predicted salary is between 31500 - 38500 £ per year.

As a Divisional Warranty Administrator for our 3 luxury brands Aston Martin, Bentley and Rolls Royce Cars, you will administer all agreed warranty claims ensuring all necessary documentation and parts for return are processed in line with vehicle warranty procedures.

As a warranty administrator your day to day will include:

  • Submitting accurate, compliant, and profitable warranty and goodwill claims.
  • Reviewing job cards and documentation to ensure claims meet Brand and Company standards.
  • Managing warranty parts returns and maintain precise claim records.
  • Supporting warranty reporting and help resolve any discrepancies.
  • Consistently meeting audit standards through attention to detail and teamwork.

What we are looking for as a Warranty Administrator:

  • Proven experience in the Automotive trade.
  • A customer-focused mindset, always aiming to exceed expectations.
  • Exceptional attention to detail and a logical, organised approach to work.
  • Confident using databases — ideally with Kerridge experience.
  • Strong communication skills, both written and verbal.
  • The confidence to be assertive when needed.
  • Ability to stay calm under pressure and meet tight deadlines.

What We Offer:

  • Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
  • Family support: Enhanced paid maternity and paternity leave.
  • Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
  • Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
  • Colleague car purchase scheme & servicing discounts.
  • Cycle-to-work and discounted gym schemes.
  • Referral scheme up to £1,000.

Inclusivity & Diversity: JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Divisional Warranty Administrator employer: JCT600

At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Diagnostic Technicians in Hull. With a strong focus on employee growth through comprehensive training and development opportunities, alongside competitive benefits such as enhanced leave and wellbeing support, we ensure that every team member feels valued and empowered to excel in their role. Join us and be part of a company that has built a reputation over 80 years for valuing its people and fostering a culture of engagement and inclusivity.

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Contact Details:

JCT600 Recruitment Team

We think you need these skills to ace Divisional Warranty Administrator

Warranty Claims Administration
Attention to Detail
Documentation Management
Database Management
Kerridge Experience
Communication Skills
Customer-Focused Mindset