Warranty Administrator - VW Commercial Vehicles

Warranty Administrator - VW Commercial Vehicles

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage warranty claims and ensure compliance with brand standards.
  • Company: Join JCT600, a leading automotive retailer committed to inclusivity.
  • Benefits: Enjoy 34 days annual leave, enhanced family support, and training opportunities.
  • Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
  • Why this job: Be part of a dynamic team making a real impact in the automotive industry.
  • Qualifications: Experience in the automotive trade and strong attention to detail required.

The predicted salary is between 31500 - 38500 £ per year.

  • Salary
  • Competitive
  • Location
  • Bradford, West Yorkshire

Responsibilities

  • Submitting accurate, compliant, and profitable warranty and goodwill claims.
  • Reviewing job cards and documentation to ensure claims meet Brand and Company standards.
  • Managing warranty parts returns and maintain precise claim records.
  • Supporting warranty reporting and help resolve any discrepancies.
  • Consistently meeting audit standards through attention to detail and teamwork.

Qualifications

  • Proven experience in the Automotive trade.
  • A customer-focused mindset, always aiming to exceed expectations.
  • Exceptional attention to detail and a logical, organised approach to work.
  • Confident using databases — ideally with Kerridge experience.
  • Strong communication skills, both written and verbal.
  • The confidence to be assertive when needed.
  • Ability to stay calm under pressure and meet tight deadlines.

Benefits

  • Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
  • Family support: Enhanced paid maternity and paternity leave
  • Wellbeing & protection: Life assurance, pension, enhanced sickness cover
  • Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
  • Colleague car purchase scheme & servicing discounts
  • Cycle-to-work and discounted gym schemes
  • Referral scheme up to £1,000
  • Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues.

To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

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Warranty Administrator - VW Commercial Vehicles employer: JCT600 Ltd

JCT600 Ltd is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family support, and comprehensive training programmes, employees are empowered to thrive in their roles while enjoying a supportive and inclusive environment across Sheffield, Barnsley, and Lincoln.

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Contact Details:

JCT600 Ltd Recruitment Team

We think you need these skills to ace Warranty Administrator - VW Commercial Vehicles

Warranty Claims Management
Attention to Detail
Documentation Review
Database Management
Kerridge Experience
Strong Communication Skills
Customer-Focused Mindset