At a Glance
- Tasks: Deliver efficient parts service and support technicians in a fast-paced environment.
- Company: Join JCT600, a leading automotive dealer with a focus on people and careers.
- Benefits: Enjoy 34 days annual leave, family support, and comprehensive training opportunities.
- Other info: Inclusive workplace with strong commitment to employee growth and community representation.
- Why this job: Be at the heart of the dealership, making a real difference for customers and technicians.
- Qualifications: Experience in automotive parts or customer service is preferred; adaptability is key.
The predicted salary is between 31500 - 38500 £ per year.
At JCT600, our Trade Parts Advisor are key to delivering a seamless aftersales journey - not just for our workshop team, but for our trade customers too. From sourcing and supplying parts to supporting technicians and trade customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.
Your Day To Day Will Include:
- Deliver an efficient, friendly and knowledgeable parts service to both workshop and trade customers.
- Support technicians with timely parts supply to keep jobs on track and customers informed.
- Manage stock levels, place orders, and process parts through internal systems accurately.
- Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.
What We Are Looking For:
- Experience in a parts, aftersales or customer-facing automotive role (preferred).
- The ability to accurately record data and provide knowledgeable, and timely information to our customers.
- An adaptable, flexible and solution-focussed approach.
- Organised, IT-literate and able to stay calm under pressure.
What We Offer:
- Comprehensive package
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development
- Colleague car purchase scheme & servicing discounts
- Cycle-to-work and discounted gym schemes
- Referral scheme up to £1,000
Inclusivity & Diversity: JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.
Trade Parts Advisor - Mercedes Benz in Sheffield employer: JCT600 Ltd
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Sheffield, South Yorkshire. Our Trade Parts Advisors play a crucial role in ensuring a seamless aftersales journey, backed by comprehensive benefits such as enhanced leave, training opportunities, and a commitment to employee growth. With a focus on engagement and inclusivity, we strive to create a workplace where every colleague feels valued and empowered to thrive.
