At a Glance
- Tasks: Welcome visitors and manage calls, ensuring exceptional customer experiences.
- Company: Join JCT600, a respected brand with a focus on people and inclusivity.
- Benefits: Enjoy competitive pay, generous leave, and career development opportunities.
- Other info: Dynamic work culture with a commitment to employee growth and wellbeing.
- Why this job: Be the face of our brand and make a real impact in customer service.
- Qualifications: Strong communication skills and a passion for outstanding service.
Location
Sheffield, South Yorkshire
Hours
Friday 8am – 6pm & Saturday 8am – 5pm
Salary
£12.71 per hour
Job Overview
At JCT600, our showroom hosts are the first impression of our brand — professional, welcoming, and dedicated to delivering exceptional customer experiences. Based at our dealership, you’ll handle all incoming calls and greet visitors, ensuring every interaction reflects our high standards of service and professionalism. This fast‑paced, customer‑facing role requires enthusiasm, energy, and a commitment to service excellence.
Responsibilities
- Providing a warm and professional welcome to all visitors, ensuring they feel attended to and comfortable while on site.
- Managing incoming calls promptly and efficiently, connecting callers to the relevant person or department in line with brand standards.
- Using email and database systems to accurately record and distribute messages.
- Monitoring the switchboard and outgoing calls to track enquiry levels and maintain smooth communication.
- Supporting customers and visitors on‑site, including offering refreshments and assistance where appropriate.
Qualifications
- Excellent communication skills with the ability to build rapport and inspire confidence over the phone and in person.
- Enthusiastic, proactive, and professional, with a genuine passion for providing outstanding service.
- A customer‑first mindset, always striving to deliver service above expectations.
What We Offer
- Comprehensive package including annual leave (34 days, increasing to 36 days after 5 years and 38 days after 10 years).
- Enhanced paid maternity and paternity leave.
- Life assurance, pension, and enhanced sickness cover.
- Training & development from foundation to advanced levels through brand‑partner training and best‑in‑class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle‑to‑work and discounted gym schemes.
- Referral scheme up to £1,000.
Benefits
We offer a wide range of employee benefits including health & wellbeing, career support and a supportive work culture.
Why JCT600?
- We’ve spent over 80 years building a business that values its people and their careers.
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity.
- Our commitment to growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments.
How To Apply
Click “Apply Now” to submit your CV or submit your CV directly to join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident employer and strive to make JCT600 a home from home for all colleagues.
Showroom Host / Receptionist - Part Time in Sheffield employer: JCT600 Ltd
JCT600 Ltd is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family support, and comprehensive training programmes, employees are empowered to thrive in their roles while enjoying a supportive and inclusive environment across Sheffield, Barnsley, and Lincoln.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host / Receptionist - Part Time in Sheffield
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like JCT600 Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at JCT600 Ltd and let us see your personality shine through!
We think you need these skills to ace Showroom Host / Receptionist - Part Time in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and JCT600 Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about JCT600 Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at JCT600 Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress JCT600 Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which JCT600 Ltd will surely appreciate.
