Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers during their vehicle servicing journey.
- Company: Join JCT600, a company that values its people and careers.
- Benefits: Enjoy 34 days of annual leave, family support, and wellness perks.
- Other info: Embrace inclusivity and diversity in a supportive workplace.
- Why this job: Build lasting relationships while delivering top-notch service in a dynamic environment.
- Qualifications: Experience in customer support and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
At JCT600, our Service Advisors are essential to delivering an efficient and professional aftersales experience. You will be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between customers and the workshop team.
Your role is key to building long-lasting customer relationships by managing expectations and delivering excellent service every step of the way.
As a Service Advisor your day-to-day will include:
- Scheduling and managing vehicle service appointments and repairs.
- Advising customers on necessary maintenance and repair work clearly and accurately.
- Coordinating with workshop technicians to monitor job progress and completion.
- Ensuring all service documentation and systems are up to date and compliant.
What we are looking for:
- Previous experience in a Service Advisor or automotive customer support role (preferable).
- Strong communication and organisational skills.
- Ability to multitask and manage workload efficiently in a busy environment.
What we offer:
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
Why join JCT600 as a Service Advisor? We have spent over 75 years building a business that values its people and their careers. We pride ourselves on being rated highly by colleagues for engagement and inclusivity. Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments.
How to Apply: At JCT600, you are always a name, never a number. Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & Diversity: JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we are proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.
Service Advisor in Sheffield employer: JCT600 Ltd
Contact Detail:
JCT600 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Sheffield
✨Tip Number 1
Get to know the company! Research JCT600 and understand their values, especially their commitment to inclusivity and employee growth. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable discussing vehicle servicing and customer care scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the company culture. They might even share tips that could give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the JCT600 team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Service Advisor in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience in automotive customer support and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at JCT600. Share specific examples of how you've built customer relationships and managed expectations in the past.
Show Off Your Communication Skills: As a Service Advisor, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We want to see how you can be the trusted point of contact for our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at JCT600 Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle servicing and common customer queries. Being able to discuss maintenance and repair work confidently will show that you’re the right fit for the Service Advisor role.
✨Practice Clear Communication
Since communication is key in this role, practice explaining complex automotive concepts in simple terms. You might even want to role-play with a friend to ensure you can convey information clearly and effectively.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you successfully managed multiple tasks or appointments. This will demonstrate your ability to multitask and keep everything running smoothly, which is crucial for a Service Advisor.
✨Emphasise Customer Relationships
Think of specific instances where you built strong relationships with customers. Be ready to share these stories during the interview to highlight your commitment to excellent service and customer satisfaction.