At a Glance
- Tasks: Deliver top-notch parts service to customers and support technicians in a fast-paced environment.
- Company: Join JCT600, a leading automotive company with a strong focus on people and inclusivity.
- Benefits: Enjoy 34 days of annual leave, enhanced family support, and discounts on car purchases.
- Other info: Great career growth opportunities in a supportive and diverse workplace.
- Why this job: Be at the heart of the dealership, making a real difference in customer satisfaction.
- Qualifications: Experience in automotive roles preferred; must be organised and IT-literate.
The predicted salary is between 25000 - 30000 € per year.
Location: Sheffield, South Yorkshire
Salary: Market aligned
At JCT600, our Parts Advisors are key to delivering a seamless aftersales journey – not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.
Your Day To Day Will Include:
- Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
- Support technicians with timely parts supply to keep jobs on track and customers informed.
- Manage stock levels, place orders, and process parts through internal systems accurately.
- Help create a professional, well‑presented parts environment that reflects JCT600 and brand standards.
What We Are Looking For:
- Experience in a parts, aftersales or customer‑facing automotive role (preferred).
- The ability to accurately record data and provide knowledgeable, and timely information to our customers.
- An adaptable, flexible and solution‑focussed approach.
- Organised, IT‑literate and able to stay calm under pressure.
What We Offer:
- Comprehensive package
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover
- Training & development: From foundation to advanced levels through brand partner training and best‑in‑class leadership development
- Colleague car purchase scheme & servicing discounts
- Cycle‑to‑work and discounted gym schemes
- Referral scheme up to £1,000
Inclusivity & Diversity:
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues.
Parts Advisor - Audi Sheffield employer: JCT600 Ltd
At JCT600, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Sheffield. Our Parts Advisors play a crucial role in ensuring customer satisfaction and operational efficiency, backed by comprehensive benefits such as generous annual leave, enhanced family support, and extensive training opportunities. With a strong commitment to employee growth and a culture that values diversity, JCT600 is dedicated to making every colleague feel at home while they thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Audi Sheffield
✨Tip Number 1
Get to know the company! Research JCT600 and understand their values, especially around inclusivity and employee growth. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the dealership, be ready to explain why you're the perfect fit for the Parts Advisor role. Highlight your experience and how it aligns with their needs.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the JCT600 family.
We think you need these skills to ace Parts Advisor - Audi Sheffield
Some tips for your application 🫡
Show Your Passion for Parts:When you're writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for any job, but that you genuinely care about providing top-notch service and keeping things running smoothly.
Be Specific About Your Experience:Make sure to highlight any relevant experience you have in parts, aftersales, or customer-facing roles. We love seeing specific examples of how you've supported technicians or customers in the past, so don’t hold back!
Keep It Organised and Clear:Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. This shows that you can communicate effectively and keep things tidy, which is super important in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about JCT600 and what we stand for!
How to prepare for a job interview at JCT600 Ltd
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific parts relevant to Audi vehicles will show your knowledge and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to stay calm under pressure and how you’ve resolved customer issues effectively.
✨Show Your Organisational Skills
Be ready to discuss how you manage stock levels and process orders accurately. Share any systems or methods you use to stay organised, as this is crucial for the Parts Advisor role.
✨Emphasise Adaptability
Demonstrate your flexible approach by sharing experiences where you had to adapt quickly to changing situations. This will resonate well with the dealership's fast-paced environment.
