At a Glance
- Tasks: Lead and inspire teams at Audi & Volkswagen service departments in Sheffield.
- Company: Join JCT600, a respected name in the automotive industry for nearly 80 years.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and ongoing training opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact by creating a people-first culture and enhancing customer experiences.
- Qualifications: Senior leadership experience in a fast-paced automotive aftersales environment required.
The predicted salary is between 60000 - 80000 £ per year.
At JCT600, people have always been our driving force – our customers, our colleagues, and the communities we’ve proudly served for almost 80 years. Now, we’re looking for a confident, forward-thinking Head of Service to lead our Audi and Volkswagen Aftersales teams in Sheffield and help us deliver the kind of experience our customers can’t wait to come back for. This is a rare senior leadership opportunity – two prestige service departments, two world-class brands, one shared JCT600 culture.
What You’ll Be Doing
- Inspiring, coaching and developing a high‑performing Service, Workshop and Front‑of‑House team across two sites
- Owning performance end‑to‑end: customer experience, quality, workshop efficiency, profitability and brand standards
- Leading a combined operation of multiple workshop ramps and a substantial team of technicians and apprentices across both Audi & Volkswagen sites
- Creating a people‑first culture where colleagues feel supported, trusted and equipped to do their best work
- Building strong relationships with Audi and Volkswagen partners while ensuring both dealerships feel distinctly JCT600
What We’re Looking For
- Senior leadership experience within a fast‑paced, franchised Aftersales environment
- A confident, visible, collaborative leadership style that brings people with you
- A commercial mindset backed by data‑driven decision making
What We Offer
- Highly Competitive + Bonus
- 34 days annual leave (rising with service)
- Enhanced maternity & paternity leave
- Life assurance, pension & enhanced sickness cover
- Ongoing training & development through brand partners and JCT600 Academies
Want to explore our full benefits? Click here to read more Employee Benefits - JCT600
Why JCT600?
We’ve spent over 75 years building a business that values its people and their careers. We pride ourselves on being rated highly by colleagues for engagement and inclusivity. Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments.
How To Apply
At JCT600, you’re always a name, never a number. Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd are committed to building a team that reflects the communities we serve. As members of the Automotive 30% Club and a Disability Confident employer, we’re proud to create a workplace where everyone can be their true selves and feel supported every day.
Head of Service - Audi & Volkswagen in Sheffield employer: JCT600 Ltd
JCT600 Ltd is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family support, and comprehensive training programmes, employees are empowered to thrive in their roles while enjoying a supportive and inclusive environment across Sheffield, Barnsley, and Lincoln.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service - Audi & Volkswagen in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JCT600, especially those in leadership roles. They can give you insider info on the company culture and what it takes to succeed as Head of Service.
✨Tip Number 2
Prepare for the interview by understanding the brands you'll be working with. Dive deep into Audi and Volkswagen's values and service standards. Show us that you’re not just a fit for the role, but also for the brands!
✨Tip Number 3
Demonstrate your leadership style during the interview. Share specific examples of how you've inspired and developed teams in the past. We want to see that you can create that people-first culture we value at JCT600.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have the chance to join our talent pool for future opportunities if this one isn’t the right fit.
We think you need these skills to ace Head of Service - Audi & Volkswagen in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Head of Service role. Highlight your senior leadership experience and any relevant achievements in a fast-paced Aftersales environment. We want to see how you can inspire and lead teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your collaborative leadership style and how you’ve built strong relationships in previous roles. Let us know why you’re excited about joining JCT600 and what you can bring to the table.
Showcase Your Commercial Mindset:In your application, don’t forget to mention your data-driven decision-making skills. We love candidates who can back their strategies with solid data, so share examples of how you've used this in past roles to drive performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of the JCT600 family!
How to prepare for a job interview at JCT600 Ltd
✨Know Your Brands Inside Out
Before the interview, make sure you’re well-versed in both Audi and Volkswagen’s latest models, technologies, and customer service philosophies. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the brands you'll be representing.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with JCT600's people-first culture. Think of specific examples where you've inspired and developed teams, and be ready to explain how you would foster a collaborative environment across both service departments.
✨Data-Driven Decision Making
Since a commercial mindset is crucial for this role, come prepared with examples of how you've used data to drive performance improvements in past positions. Highlight any metrics or KPIs you’ve successfully influenced, as this will demonstrate your ability to own performance end-to-end.
✨Build Relationships
Think about how you can create strong partnerships with Audi and Volkswagen while maintaining the unique JCT600 culture. Be ready to share strategies on how you would engage with partners and ensure both dealerships feel valued and distinct.
