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- Tasks: Lead and inspire teams at Audi & Volkswagen service departments in Sheffield.
- Company: Join JCT600, a people-focused company with nearly 80 years of excellence.
- Benefits: Highly competitive salary, bonus, 34 days leave, and enhanced family leave.
- Other info: Embrace a culture of inclusivity and continuous professional development.
- Why this job: Make a real impact in a prestigious environment with strong brand partnerships.
- Qualifications: Senior leadership experience in a fast-paced Aftersales setting is essential.
The predicted salary is between 43200 - 72000 ÂŁ per year.
At JCT600, people have always been our driving force â our customers, our colleagues, and the communities we've proudly served for almost 80 years. Now, weâre looking for a confident, forward-thinking Head of Service to lead our Audi and Volkswagen Aftersales teams in Sheffield and help us deliver the kind of experience our customers canât wait to come back for.
This is a rare senior leadership opportunity â two prestige service departments, two world-class brands, one shared JCT600 culture.
What Youâll Be Doing
- Inspiring, coaching and developing a highâperforming Service, Workshop and FrontâofâHouse team across two sites
- Owning performance endâtoâend: customer experience, quality, workshop efficiency, profitability and brand standards
- Leading a combined operation of multiple workshop ramps and a substantial team of technicians and apprentices across both Audi & Volkswagen sites
- Creating a peopleâfirst culture where colleagues feel supported, trusted and equipped to do their best work
- Building strong relationships with Audi and Volkswagen partners while ensuring both dealerships feel distinctly JCT600
What Weâre Looking For
- Senior leadership experience within a fastâpaced, franchised Aftersales environment
- A confident, visible, collaborative leadership style that brings people with you
- A commercial mindset backed by dataâdriven decision making
What We Offer
- Highly Competitive + Bonus
- 34 days annual leave (rising with service)
- Enhanced maternity & paternity leave
- Life assurance, pension & enhanced sickness cover
- Ongoing training & development through brand partners and JCT600 Academies
Want to explore our full benefits? Click here to read more Employee Benefits - JCT600
Why JCT600?
- Weâve spent over 75 years building a business that values its people and their careers
- We pride ourselves on being rated highly by colleagues for engagement and inclusivity
- Our commitment to your growth is reflected in our "Life at JCT600" philosophy and seven colleague commitments
How To Apply
At JCT600, youâre always a name, never a number. Ready to drive your career forward? Click "Apply Now" and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd are committed to building a team that reflects the communities we serve. As members of the Automotive 30% Club and a Disability Confident employer, weâre proud to create a workplace where everyone can be their true selves and feel supported every day.
Head of Service - Audi & Volkswagen in Sheffield employer: JCT600 LTD
Contact Detail:
JCT600 LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Head of Service - Audi & Volkswagen in Sheffield
â¨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have ties to JCT600. A friendly chat can sometimes lead to opportunities that arenât even advertised.
â¨Tip Number 2
Prepare for the interview by researching JCT600âs culture and values. Show us how your leadership style aligns with our people-first approach. We love candidates who can demonstrate a genuine passion for customer experience!
â¨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences in leading teams and driving performance. We want to hear about your successes and how youâve inspired others in a fast-paced environment.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows us youâre genuinely interested in being part of the JCT600 family.
We think you need these skills to ace Head of Service - Audi & Volkswagen in Sheffield
Some tips for your application đŤĄ
Show Your Leadership Style: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and developed teams in the past, especially in fast-paced environments like Aftersales.
Be Data-Driven: Donât forget to mention your commercial mindset! Use specific examples of how you've made decisions based on data to improve customer experience or workshop efficiency. Itâs all about showing us you can back up your claims with solid evidence.
Tailor Your CV: Make your CV stand out by tailoring it to the role. Focus on relevant experiences that align with our values at JCT600, especially around creating a people-first culture and building strong relationships with partners.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity to join our team!
How to prepare for a job interview at JCT600 LTD
â¨Know Your Brands Inside Out
Before the interview, make sure you have a solid understanding of both Audi and Volkswagen. Familiarise yourself with their latest models, technologies, and customer service philosophies. This will not only show your passion for the brands but also demonstrate your commitment to delivering an exceptional customer experience.
â¨Showcase Your Leadership Style
As a Head of Service, your leadership style is crucial. Prepare examples that highlight your collaborative approach and how you've inspired teams in the past. Think about specific situations where youâve coached team members to success or improved performance metrics through effective leadership.
â¨Prepare for Data-Driven Discussions
Given the emphasis on a commercial mindset, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've analysed performance metrics to enhance customer experience or workshop efficiency, and be prepared to suggest how you could apply this at JCT600.
â¨Emphasise a People-First Culture
JCT600 values a supportive workplace culture. Be prepared to discuss how you would foster a people-first environment across the service departments. Share your ideas on building strong relationships within your team and how you plan to ensure everyone feels valued and equipped to perform at their best.