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For Companies At a Glance
- Tasks: Lead and motivate a dynamic sales team to smash targets and deliver exceptional customer service.
- Company: Join JCT600 Ltd, a forward-thinking company with a focus on teamwork and innovation.
- Benefits: Enjoy competitive salary, bonuses, generous annual leave, and family support.
- Why this job: Make a real impact by driving sales and building strong customer relationships.
- Qualifications: Proven experience in team management and a passion for customer service.
- Other info: Thriving environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive Salary + Bonus
Hours: Full Time Monday-Friday, with alternative Saturday shifts 0800-1300
Overview
To lead, manage and motivate the Parts Sales team to achieve and exceed sales targets. Through the team, develop strong relationships with customers, by providing expert knowledge and support and provide an exceptional customer service experience.
Key Responsibilities
- Ensure own and Sales Team overall sales targets are achieved
- Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
- Communicate the overall sales targets into team and individual targets
- Distribute targets equitably and in accordance with the allocation of the customers and the skill and experience of each team member
- Monitor team performance and display daily achievement against targets – encourage a positive and competitive team spirit
- With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
- With the Sales Development Manager and Centre Manager, monitor the success of the targeted customer sets, promotions and campaigns and take corrective action if required
- Attend weekly first line Centre management meetings and report on sales and marketing activity vs performance
- Maintain own knowledge levels (to include product knowledge, market awareness, competitor activity and pricing)
- Ensure you and your team are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect, and how to overcome sales objections
Systems and Processes
- Ensure the proper and accurate use of all business systems
- Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
- Maintain a clean and tidy work environment for the team
- Ensure all documentation is completed accurately and promptly by self and the team
- Liaise with warehouse team that all returns and credit sales transactions are swiftly dealt with and authorised appropriately
- Manage customer credit against limits and process credit escalation requests to the Centre Manager
- Source additional parts from other Centres or outside the TPS network when necessary utilising the Parts Locator system
Experience and Knowledge
- A proven ability in managing and motivating a team to achieve sales targets
- Previous call centre management experience gained in a B2B environment, or sales team management experience
- A passion for providing a great customer service experience
- Ability to communicate effectively and build strong relationships with all key stakeholders
- Possesses a high degree of IT literacy
What We Offer
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
- Family support: Enhanced paid maternity and paternity leave
- Training
Sales Manager employer: JCT600 LTD
Contact Detail:
JCT600 LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Get to know the company inside out! Research JCT600 Ltd and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common sales management questions. Think about how you would motivate a team, handle objections, and achieve targets. We want you to shine and show off your leadership skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in managing teams and achieving sales targets, as well as any relevant B2B call centre experience. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can motivate a team to exceed sales targets. We love seeing genuine enthusiasm for the role, so let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet KPIs and drive sales. Numbers speak volumes, so if you've led a team to surpass targets, make sure to include those stats!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at JCT600 LTD
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've met or exceeded targets in previous roles. This shows you understand the importance of performance and can bring that knowledge to the team.
✨Showcase Your Leadership Style
Think about your approach to managing and motivating a team. Prepare examples of how you've inspired your team to achieve sales goals. Highlighting your leadership style will demonstrate that you're not just a manager, but a true team player.
✨Understand the Product Inside Out
Familiarise yourself with the TPS product range and its unique selling propositions. Being able to discuss features, benefits, and how to handle objections will show that you're prepared and knowledgeable, which is crucial for a Sales Manager role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and sales strategies. This not only shows your interest but also helps you gauge if the company is the right fit for you.
