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- Tasks: Deliver top-notch parts service and support technicians to keep everything running smoothly.
- Company: Join JCT600, a leading automotive dealership with a focus on customer satisfaction.
- Benefits: Market-aligned salary, 34 days annual leave, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth and development.
- Why this job: Be at the heart of the dealership and make a real impact on customer experiences.
- Qualifications: Experience in automotive roles preferred; strong organisational and IT skills required.
The predicted salary is between 25000 - 35000 £ per year.
At JCT600, our Parts Advisors are key to delivering a seamless aftersales journey - not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you'll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.
Your day to day will include:
- Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
- Support technicians with timely parts supply to keep jobs on track and customers informed.
- Manage stock levels, place orders, and process parts through internal systems accurately.
- Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.
What we are looking for:
- Experience in a parts, aftersales or customer-facing automotive role (preferred).
- The ability to accurately record data and provide knowledgeable and timely information to our customers.
- An adaptable, flexible and solution-focused approach.
- Organised, IT-literate and able to stay calm under pressure.
What we offer: Market aligned salary, Annual leave: 34 days including.
Parts Advisor in Middlesbrough employer: JCT600 Ltd
Contact Detail:
JCT600 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at JCT600 or similar companies. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of parts and aftersales service. We want you to show off your expertise and how you can keep things running smoothly for both customers and technicians.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you need to provide timely information or solve problems. This will help you stay calm under pressure and demonstrate your adaptability during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JCT600 team and ready to contribute to that seamless aftersales journey.
We think you need these skills to ace Parts Advisor in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Parts: When you're writing your application, let us see your enthusiasm for the automotive industry. Share any relevant experience you have in parts or customer service, and make it clear why you want to be a Parts Advisor with us at JCT600.
Be Accurate and Detailed: Since accuracy is key in this role, ensure your application is free from typos and errors. Double-check your details and provide specific examples of how you've managed stock levels or supported customers in the past.
Highlight Your IT Skills: We love tech-savvy candidates! Mention any experience you have with internal systems or software that relates to parts management. This will show us you're ready to hit the ground running in our fast-paced environment.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JCT600 Ltd
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific parts relevant to the Porsche brand will show your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went the extra mile to help a customer, as this is crucial for a Parts Advisor.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage stock levels and process orders efficiently. Share any tools or systems you've used to stay organised, as this will reflect your ability to handle the fast-paced environment at JCT600.
✨Stay Calm Under Pressure
Think of scenarios where you had to work under pressure and how you handled them. Showing that you can maintain composure while delivering timely information will be key to impressing your interviewers.